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June 2024 by Marissa Fuentes
Valeria Garcia was so helpful and so kind! She made my concerns feel so easy to deal with, and successfully resolved the issue. 10/10
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June 2024 by Ingrid Celis
They made me ask for permission from work for a service, well yesterday they authorized it for today and then they came out and didn't treat me disrespectfully.
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May 2024 by Pedro Herrera
Very bad, ATM closed, it has the same bank hours so what is it for and the other two without cash for the same reason, very bad service
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February 2024 by Ariana R.
They gave me COUNTERFEIT money. Which shows they don't check the authenticity of the bills.
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February 2024 by Justin Ivy
Worst atm’s in Houston, always out of service. I should say every weekend
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February 2024 by Angelica Torres
I have been happy with this bank since before the name changed from bank one to Chase and long before bank one, I just don't remember the other previous name with them, I financed my house and refinanced years later, have a change, my children were with wellsfargo and they They made a good move since they were minors when they opened the account, thank God, they already resolved that on their own and reestablished their credit and now they are with another bank because where they bought their house they imposed a bank on them to finance
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February 2024 by Bonnie Clizbe
In and out very quickly. No waiting in line.
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January 2024 by Gabe A.
They do not answer calls at all.. only way to ask a simple question is to drive your self there waste time asking a question that could have took a couple second to answer.. yes or no..
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January 2024 by Orlando Lopez Guerra
Very bad service from those Mexicans who work at that Chase bank
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December 2023 by Landis
The people are very friendly and courteous. I love the warm greetings that I receive every time I go there.
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October 2023 by Chandler S.
Not only do they not answer the phones, but they send it to voicemail. I understand business picks up certain times during the day but sending a CUSTOMER to voicemail multiple times is unacceptable.
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October 2023 by Shannon Fain
Just opened an account online then deposited money while waiting for my direct deposit. Took over a week for that to show up. Now I deposited a check in person and its taking awhile to clear. I’m definitely not impressed and will be switching banks asap.
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October 2023 by Cynthia Langdon
Slowest bank in town. Business lane has been broke down for weeks!
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September 2023 by Jesse J.
My partner and I got fed up with USAA so we re-established our account here at this Chase Bank. We were greeted as soon as we entered and only waited for about 10 minutes to talk to a banker. Eduardo Hernandez was very professional in assisting us with what we needed to do. He addressed all of our questions and made us feel at home. I am happy that we found this location and now have a really great banker to assist us with all of our needs and goals. Thank you Eduardo and all the other staff members at this location!
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August 2023 by kevin fields
I saw a bunch of bad reviews for this branch . I went in this morning and everyone was kind and helpful. I would definitely recommend this branch. 5 stars for sure
