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April 2024 by Laura Vitela
I want to thank Carlos for being so helpful and informative in helping me start my journey towards financial saving for my future thank you greatly for your business
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March 2024 by Eminent Reign
Crystal!!!! outstanding job, busy lobby staff kept the line moving, Crystal managed to get me in/out in less than 5 minutes. Professional and courteous, customer service. Be Safe
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March 2024 by Clark Glickman
Outstanding experience at this branch with Griselda, who went out of her way to provide outstanding customer service. Thank you for your patience and kindness!
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March 2024 by Rog L
Horrible customer service .
Not efficient at all .
Two tellers struggling with customer while other three guys sitting or just chatting
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December 2023 by Italo Rizzo
ATM doesn't work and won't release my card
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September 2023 by Paula Sitter (QUEEN)
Bank entrance is in the back of the building. A bit different, But there’s a cute cop there watching. Bank is clean, but entrance has something in the way of going to tellers. Something nice here the tellers count the money, in front of you on the counting machine.
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September 2023 by Marcia Brando
Be very careful when you have deposit in cash and you are on the drive thru. One of the cashier likes to say you are short on money. The same with the Chase from Westpark/Buffalo.
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August 2023 by Claire Bear
Andrea the assistant manager is friendly and nice. It was my first time in this location and i really liked how spacious and clean it was. the parking lot is super spacious too. i assumed it was a new one but apparently it's been here for 7 years!i normally like the downtown one, just because it's spacious just like this one and you can actually breathe without feeling crammed. anyways im adding this one to my list!pretty safe too i think, the security guard was doing his job instead of on their phones like some other branches.
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July 2023 by P Wymes
Fantastic customer service. Super positive interaction. MGMT at yale and 2nd branch take notes cause yall suck.
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April 2023 by Bobbi Brace
The lobby can get pretty busy but the staff do a great job of making sure you’re taken care of. I have also walked in hoping to get papers notarized without an appointment and was in and out in less than 15 minutes. I’ve hit a bit of a snag with getting a Trust account opened, but I don’t think it was this branch’s fault.
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April 2023 by Gisev Teli
I went in there to cash a check and then deposit it into my account. I specifically told the lady 3 times to do this so my money is available right away. She assured me she did and when I went to my car my money was not in my account and I had to wait 2 business days.That being said, someone from the bank followed me to a taco truck and robbed me of my LV bag. So if yall want terrible service and to get robbed please go here!
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March 2023 by Nicole Sanches
Mr. Scott is so helpful every time I stop by for any transaction needed. Others are not too friendly or busy with others, but he has stepped up to help me out. He also pays attention when it gets busy and steps in to help.
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February 2023 by Thorn and Moon
Always greeted with a smile and BY NAME when I arrive in the drive thru! Talk about great customer service! I don’t even frequent this branch but Cecelia the drive thru teller always remembers me.
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February 2023 by Neff H
They say the close at 6:00pm online but it looks like they leave earlier. Hours need to be adjusted.
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December 2022 by Houston Guy
Good customer service, usually two tellers on duty to help customers. Two ATMs inside in the lobby let's you do most basic functions. Parking is ample. Clean interior. Wait times are usually minimal.
