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June 2024 by Rhonda McCleskey
Dana and Teresa were both fabulous to work with! This is our second purchase with Chair King! Very happy with our purchases and would recommend doing business at this store!
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May 2024 by Brian Cross
Dana was awesome! Great customer service!
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May 2024 by Rooney_10 Hi
The store manager was great! She spent a lot of time with us, answered all our questions & very thorough. Great store & products!
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April 2024 by deb bizaillion
Teresa steered us to the perfect choice! Our cantilever umbrella looks great in our backyard, offers the much needed shade, and is easy to raise/lower/tilt. Thank you, Teresa!!
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February 2024 by Mandie Price
I had a great experience at the Chair King at Houston WILLOWBROOK. I placed my order in store at 1:45 and (most of) my items were delivered before 4pm that afternoon.
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February 2024 by Jillanne Cornevin
We’ve had the table and chairs five years exactly. The chipping begins on areas that were not even exposed to the elements. We saved money to purchase this expensive outdoor furniture. Thought this would be quality furniture. Weird how every piece just started losing its coating for no reason at the same time.I reached out to chair king customer service and of course the warranty ended in three years, when there’s no issues one can see. Our rocking chair part was covered (up to seven years). But we have to go to the store to pick it up and afix the hardware ourselves.Dissatisfied and disappointed that this outdoor furniture didn’t last longer! It’s in a covered patio. Beautiful looking furniture, but it will have to be sanded and painted soon.
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January 2024 by Paige Williams
On May 27th 2023 I went into Chair King off 1960 and 249 to buy a storage box. I had in the previous years, bought the same storage box for our lake house but needed one at my current resident. They stated they did not have one at that location but could get from another location during a transit period. Weeks went by and I called every week and they said it was "still in transit", they never called me for updates, I had to call. Finally in July they said they had the storage box, I picked it up and took it home, and it was the wrong size. I call the store they tell me I was correct and to keep it until the correct one came in. Another month passes and I finally take the storage box to the store and to get a credit and they tell me it has been too long and there is a piece missing from the storage box, even though it never moved from my garage. I filed a fraud claim with my bank which Chair King denied and they still to this day have not ever called me to get the correct storage box. I spoke several times to the storage manager Steven Evens, Robert Carroll and Teresa Dudley and still nothing!!
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December 2023 by jonathan sanderson
Dana was very helpful in advising me on the products and helping me get a great deal
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December 2023 by Walter Hudson
I was not happy with their service, the personnel was rude and evasive. They would not give me the dimensions of my cushions so I could replace them. Find another patio furniture vendor. RLTW
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September 2023 by Derik Moore
Do yourself a favor and buy outdoor furniture from Costco. We bought from Chair King expecting premium furniture and within a few years, the paint started chipping and fabric started tearing. The warranty, for which we paid extra, was useless. Costco stands behind everything they sell.
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September 2023 by carol burke
Our sales person Jim was extremely helpful-providing suggestions and alternatives to help us stay within our budget. He also stepped back to give us time for private discussion. We appreciated his patience.
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August 2023 by brenda cannick
The staff was very friendly. They did everything to make us happy customers. Very pleased with this company. I would recommend it to my friends and family.
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August 2023 by Chad Whitlock
If you ever have a warranty issue good luck takes forever then if they send wrong parts they will never get back to you it’s a nightmare and for the money this future costs you should be getting stellar service not once you buy you don’t matter any more
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July 2023 by Odessa Palms
Great experience from the time of purchase-to-the-delivery and-setup. If you are looking for value and quality outdoor furniture. Chair King’s the place to shop.
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June 2023 by Angel S.
Me & my business spent a decent amount of time looking around the area for some outdoor furniture. We came across this place & spoke to the very nice woman in the front named Teresa. We explained what we were looking for & she gave us solid recommendations as well as showed patience as we walked around the store for two hours!All and all, shopping here was an amazing experience thanks to her! Will be coming back in the near future :)