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August 2024 by Winston Williams
The manager thinks and her employees are low balling crooks. I know more about diamonds than she does and they weigh diamonds in carats genius not grams. This place is a joke. Boycott cash america
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July 2024 by Norma Trejo
Took in my 24k gold chain and they wanted to offer me $100 to sell. That’s crazy!
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July 2024 by Andrea Trevino Fontenot
this place does not even deserve one star, Actually. I went there with a piece of jewelry I have pawned years ago for $150. I don’t know why this place tried to offer me $20 here. I thought it was a joke I left very insulted. when I took it back to the other place, I used to go they offered me $300 and said it was a very very nice piece, so what is wrong with this place? I would not recommend them to anyone ever stay away from this place if you want to get a decent deal or treated like a decent person ; they are ridiculous.
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June 2024 by Debra Lopez
Bad customer service doesn’t care about your things
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June 2024 by reinaldo lugo
Bad experience with the service, I spoke to Miss Daniela to see a product and she left me waiting while she was playing with her phone, I had to leave because new clients arrive and she attends to them looking like I'm waiting for her
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June 2024 by Eva Morales
First of all I have done lots of business with Cash America on market st for about 20 years and On 5/3/24 Went in to try to pay on my layaway that I put $100.00 down on it on 3/27/24 and was told that I lost it the item was out for sale and asked the manger to please can I reinstate it she said No then I asked if I could get a store credit and she said No so basically the manger didn’t want to work with me at all this is poor management if the old worker named Mary she would of helped me I will never do business with this Cash American again and that’s because I spent lots of money at this location so their old customers are nobody to them I really feel that she could have done something so I wouldn’t of lost my hundred dollars and make me a happy customer so I lost my hundred dollars within a little over a month. I never did receive a call from them and this is the way you get treated, oh, well they lost a good customer
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May 2024 by Quezada Estrada
Lily gives great customer service
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January 2024 by Gaston
Jessica made the whole experience smooth quick and easy she is very professional and an outstanding young woman. As far as the manager Maria she's also very professional.
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June 2023 by Naomi E.
This location is the worse! They literally had a James Avery ring that was priced more then the cost of the ring buying it brand new at the store. So I showed him a picture stating it would be cheaper buying it new at James Avery and he replied yeah I suggest you do that. This was all on Friday. I had seen some Guns I was interested in and decided to go back on Sunday with my husband but all the guns were put up and none were out. Do they not sell firearms on Sundays or just to lazy to put them out? So annoying. They really need to get rid of the staff they currently have and hire a whole new crew cause the ones present are horrible at their job! I definitely do NOT recommend this location.
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October 2022 by Erica Garcia
Nice staff.They need to make it where I can also make a payment online. Sometimes I get off of work and they're already closed
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September 2022 by Ryan Whitmore
Horrible store wouldn't buy nor pawn my tablet. Discrimination
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March 2022 by Melanie Landeros
‼️ Beware ‼️ I want to share with y’all a terrible experience that my Dad encountered at this Pawn Shop. He was going in to verify if his gold necklace was legit in which they made a huge hazzle and ended up informing him that it wasn’t real. My dad didn’t buy it and proceeded to go to a different Cash America Pawn in which they checked the item and advised him that it was indeed real and didn’t understand the fact of why he was informed other wise. He stepped back in to this location and the guy pictured below remembered him and he told them that yes it is gold but 10k in which my dad got upset because they where clearly trying to scam him !! He spoke to the female since she was present the first time as well and asked why would they lie about that ? And she was very unprofessional and just shrugged her shoulders saying “ I dont know “ no apology no nothing !
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November 2021 by Chris Rodriguez
Warning! Be careful when doing buisness with this pawnshop! They buy and sell Non-working items and label them "as is". Last time I checked, no pawn shop accepts or sells a non-working item and puts misleading labels. You would assume as is means it has a small defect or issue. Not broken and useless. If you ask about why the item is labeled as such you will be told they dont know when they do. Once you are going to make a purchase on a broken "As-Is" item they will tell you warranty is not a option and you can not purchase it. I called corporate and they said that was a lie. So long story short. Please dont do any buisness here. You work hard for your money. Dont let someone scam you for it.
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September 2021 by Gregory Lewis
They are some of the nicest people I have met in a long time very professional and always treated me fairly
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November 2020 by Screwston Shoeston
One Of The Best Pawn Shops That I Visit.I Always Find Somthing To Buy.
