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August 2024 by Alphonzo Ross
This place is trash, apparently they open at 9 myself and another customer set outside around 9:30 waiting for a worker to open the door as we ring the bell and of course nobody was found. We both called multiple times and of course nobody answered. The hell kind of business do you people run?
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August 2024 by Alee Martinez
Please don't ever walk in this place... they will steal your ID and assume the item you are bringing to try to get some money to feed your dog is stolen. They first told me 70 then 50 then 35 . Their explanation was the previous owner of number had good credit lol. So u saying the amount is based on credit not value of item lol .... I know for a fact this place will not be around next year SMH it's a disgrace to even work there and if you do it says alot about you
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May 2024 by Jessica Leyva
Very nice experience with David took a brand purse to pawn he didn’t hesitate to give me what I was asking for very professional. Excellent Customer Service
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February 2024 by K Turnage
The first time and last time the Manager was very very disrespectful as well as her lil sidekick they must be friends. They are very unprofessional Michael is the Best Worker there but they haven't trained him to HANDLE guns so had to wait for the manager or sidekick who were doing nothing for a hr. Once I finally got help it's so unprofessional I'm writing this complaint as well as a better business THEY Need NEW MANAGEMENT Also BECAUSE THEY WERE SPEAKING SPANISH LIKE IT'S NOT OUR SECOND LANGUAGE LIKE I DIDN'T KNOW WHAT THEY Were Saying BUT I SURE DID KNOW EVER WORD THEY REFUSE TO GIVE ME A receipts for my gun and laptop. Then when I told the sidekick to get the manager because I know it's law you have to get me a receipt for my purchase sidekick said she's on the phone with her manager so if her manager could please reach out to me that would be great. You're staff calling me loco amongst other things and not wanting to give me my items I'm definitely writing the better Business bureau. If I don't get the result I need from the better Business bureau I will be getting a lawyer yes something so little. There are also other customers in the store as well so if you think I didn't get their info as well my witnesses.
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January 2024 by Travis Mckoy
Not worth the trouble managers lie and what they do pawn isn't worth the cash I brought Jordan bred 11s from stock x there the idiot manager told me they were fake and offered me cents for them I strongly suggest to anyone who reads reviews avoid this pawn ship horrible customer service
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December 2023 by Hector Garcia
Place is very unorganized. One person tell you differently and another one tell you something else.
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December 2023 by Emma Pellerin
So ngl I just went there to get a loan on a computer that we called before hand to see if we could bring which they said yes to. So we get there and there this sweet girl with blonde hair and a guy working both are very sweet and welcoming then we get to the manager and the other girl with black hair. Giiiirrrllllll the attitude from one of them towards their own coworkers was ridiculous. And they way they don't help people just stare at you ? all I saw the manager do was sit in the back and laugh as the other employees were goofing off which isn't a bad thing but when you have customers help them first then laugh like comone .Then we get all the way through our transaction and the manager comes up saying oh well I need to pre approval this like what? Didn't y'all just tell me on the phone that we were basically approved to get a loan? Anyway I was walking out and even held the door for the manager no thank you nothing so I screamed your welcome. Like come on it's not that hard to be niceOnce I get my stuff out I will never go back unless I deal with the two employees that were super nice ?
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December 2023 by Dominicus Lopez
Called to do extension for pawned items and of course they're scared of disputed card transactions. Like get with the times already! Y'all don't need foot traffic for people trying to extend their items.
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November 2022 by Gray Ghost
nothing but a scam stay away for your own safey of your bank account
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October 2022 by Alicia Moya
Well I got my jewelry out of pawn 2 chains n 1 name plate they put both chains in same envelope and now my clasp on 1 of my chains is broken when called to see if they will fixs it they said no.They should never place any items they are separated in the same envelopes if they was pawned separated and should be responsible for fixing the broken items
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September 2022 by tommy Shaw
customers do not come first here. 3 employees will sit in the office and ignore you.
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August 2022 by Cele Mejia
The jewelry they sell is in poor condition, when you go to fix it they don't solve anything
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August 2022 by Ali Rock
Weird stuff like asking a grown azz man to remove his baseball cap..smh.... to enter store. Just silly and want bussiness!!!
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October 2021 by Rick Likens
I went in to sell or get a pawn they lady told me I needed a receipt lmfao I've owned these for o er 3 year s and I have to keep a receipt I will never be back and everything my wife has in there will be coming out and never again to go back
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August 2021 by Moodii D CREATOR
Times are inaccurate not available on Sunday
