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February 2024 by Elizabeth Dann
I needed new carpet in a hurry before guests arriving. Carpet Giant traced the original installation from a few years ago, identified the same carpet in stock and had installed it all within 48 hours.Great service and price
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February 2024 by Shannon Holloway
Mark our salesman at Carpet Giant is fantastic, he really knows the products and is so helpful!Johnnie the installer is the absolute best!!! Seriously, he cares about the job he does and the customer service he provides!This is the second condo we have replaced flooring in with these guys!We are repeat customers for life!!!Thanks for a job well done!
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February 2024 by LA T
The salesman F was oh so helpful assuring me carpet was stain resistant which was paramount due to my senior indoor cat. Immediately after installation I noticed spots and perhaps a foot print on carpet, installers were going inside and outside. I tried my Woolite & Restore carpet cleaner on probable foot print and it wouldn’t and still won’t come out!,. What about cat hairballs plus plus?? Sales person F was dismissive, I guess he forgot that he was practically my best friend when he came to house for estimate . He said I should buy their product for cleaning. WHAT? Stain resistant means stain resistant! Now, based on research I cannot find that claim about carpet.What is it called when you are given false information about purchase product?
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February 2024 by Greg Hagerud
Salesman that came out was on time and easy to deal with. He was knowledgeable. The installers that came out did a great job. They were clean and neat. I would use them again. I recommend them to anyone
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February 2024 by CECIL COLLINS
Knowledgeable staff and reasonably priced. The Carpet installers were unbelievable ? work without ceasing until the job was done. Surpassed my expectations.
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January 2024 by Cecilia Hankamer
Great service and excellent delivery
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January 2024 by Stephanie Jones
We had ~1400 sq ft of carpet replaced and installed in our bedrooms. The professionalism of the crew and quality of work far exceeded my expectations. It was a full day’s job and the crew worked so very diligently with ensuring our new carpet was placed perfectly. The bedroom furniture was handled with care. Also, we selected a higher grade carpet & pad, it feels so soft and the quality is a huge improvement over what we had previously. Natalie, the salesperson, was very knowledgeable and patient. I wanted to make sure I was selecting the right product considering the investment. Thank you to the installers and Natalie. Highly recommend!!
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January 2024 by Tresa Olsen
Luv the new luxury vinyl floors. Our rep, Natalie, took good care of us. And Johnny's demo and installation crew were professional and courteous. Overall an excellent experience.
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January 2024 by Patrick Michaelski
Excellent quality carpet. Super fast installation! Supreme installation!!! Purchased Tuesday and was installed on Wednesday!
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December 2023 by Camie Lewis
Outstanding customer service!!
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December 2023 by Anthony Tyrone
Everything was done quickly and efficiently. Our sales representative came out to the house,showed us samples and completed the job in 3 days. Great job guys
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December 2023 by Peggy Tyrone
The workers were very professional and got the job done the day before Thanksgiving, and I really appreciate them coming out and finishing the job. It was excellent. Thank you so much Johnny and Mario.
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November 2023 by Melissa Zahn
Manuel and Enrique did a great installation. Beautifully done and kept work area clean. Would recommend. Our Sales person Manny was excellent! Thank you!
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November 2023 by Dana Parker
I'm not the type to leave reviews, but when someone does a job this good they deserve the "AT A BOY". Called Julie Johnston on a Sunday not really thanking someone would come out on a weekend. She had no problem making the trip to our home. Showed what she had in stock , made recommendations on what would be a better look, measure the rooms and added what we needed for seams. Saved us over 2 thousand dollars that we were going to spend with a large chain store "H.D." that had measured wrong doubling the amount of carper we needed. The crew came out the very next day and installed the carpet. Called before they had left the store , to let us know when they would be here. Very polite and informative. When moving our furniture was careful not to damage anything, when finished moved it all back and cleaned up the mess. They did such a great job that we are going to go ahead and do the rest of the house once this half is paid for.
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September 2023 by Teresa McGlynn
The installation was excellent and the finished tile was laid perfectly. Workers were courteous and totally trustworthy. Finished project gets a 10 out of 10!!!One suggestion would be because of all the generated dust to cover areas where the work is being done so it will not look like a dust storm came through!
