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January 2024 by maitebrunely Mendez
Omg, I'm super happy, they treated me super well with a lot of professionalism, I was really afraid because I've already looked at the other comments from other capital one banks in other areas and they're really ugly, but this bank exceeded my expectations, in fact I registered bad and a lady who was there after me told the lady and she came and helped me but so well with all the knowledge. The truth is that it is a pleasure to come to this bank ?
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January 2024 by curt s.
The teller there Alejandro is so bitchy. Clearly doesn't like his job. I understand it's hard getting people to work now a days, but his poor attitude doesn't belong in customer service. He's impatient and rude. And when I met his rudeness with politeness, it still didn't change.
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August 2023 by lili h.
Very bad customer service by Marlene she is super rude, she had a bad attitude since I step by the window where I was just trying to cash a cashier check, she tell me she wasn't going to cash the cashier check because they don't have available funds for $10k them surprisedly she make up her mind and said yes she was but only small bills. Basically she want it me to say ok I won't cash it today, but I did I tell her that it was fine and she look at the other teller next to her and make a face, like what she still cashing the check. Very bad service honestly never coming back to this branch...bad service
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June 2022 by Grace L.
My new HS graduate opened a 360 Checking account with them on a Saturday morning and it was fast and easy! There were enough tellers and we only waited for a couple of minutes. Such a great experience. Keep it up!