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January 2024 by Naniii
This is the worst dealership ive been too. I took my buick for a diagnosis because i was having issues with how it felt. They told me they had to keep it in shop for 4 days, by the 4th day i called to check up on it because i wasnt told anything. I then tell my dad to take it for an oil change and the dealership told him there were multiple issues with the buick. So either they lied, they are sexist, or just lazy. Either way no answer is a good response. When my dad took it i told him the issues nd tht i had paid for the oil change ahead of time, they still charged him and didnt even do the job the truck was still notifying it wasnt done. The one place i thought i could trust was this dealership but at the end of the day it was a very disappointing experience.
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January 2024 by Nidham Razzaq
My sales person mike sharaf one of the best he kept me updated on my truck and he called me immediately im very completely satisfied
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December 2023 by Ali Karayer
I've been waiting 1 hour and 20 minutes for an oil change. I think they can finish soon if they do their job instead of talking.
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December 2023 by Alberto Delgado
Excellent professional service!
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December 2023 by Bobbie Elamin
I love the friendly service and how they treated everyone
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November 2023 by Allen Oakley
Nice service courteous friendly
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October 2023 by Mark Murillo
Run away if you can
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September 2023 by Joe Lang
I was there for parts to my Buick. James was very courteous. Caring and very helpful. He had to obtain the parts and sent here for me. I haven't used Beck for auto repairs or maintenance service. I can say that James is most respectful and highly recommend Beck and Masten.
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August 2023 by Randy Bourgeois
Service department is terrible! They don't answer the phone and don't call you back, nasty attitudes and customer service horrible ? ?
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August 2023 by Erick Turcios
Bad or even very bad serviceI made an appointment for an oil change and they kept me waiting all dayIf I could give 0 stars I would
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August 2023 by Valarie Ferguson
Dropped Truck off for mechanical issuesBusy place
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August 2023 by Vi Vu
Decent prices for parts and good customer service
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August 2023 by Adan Saenz
Sold dealership.... Had appointment waited 2+ hours till ready then charged me $90 of a lifetime $14.95 oil changes. Got adjusted but still paid doubles.... BEWARE....
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July 2023 by Nelda Tijerina
Great experience every time I go to Beck and MASTEN.
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May 2023 by Kevin Westerman
Great help from the service department for some warranty work after we broke down, Thank y’all!
