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February 2024 by Ramila Gandhi
Safety: We put in room stuff it’s very safetyFood & drinks: Morning breakfast very good and fruits very fresh
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January 2024 by Murad Anderson
Marilyn had great customer service. Manager Jen, Marilyn had great customer service even when dealing with a visitor with a attitude, I promise.Rooms: N/a
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January 2024 by Kintra Swanson
Location right off the highway.
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January 2024 by MOVIES EXTREME
Great place to stay, affordable, clean smells good and the staff is helpful!
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January 2024 by Kenya Johnson
Good experience here!
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December 2023 by kenneth johansen
Ok hotel approx. 12 km from Houston center, nice and clean, room had 2 double beds and shower, tubBreakfast was nice, not a big selection, but there was what should be
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November 2023 by ying gao
If you want to feel like you're sleeping on the side of a motorway for whole night, this is the correct choice. hotel room No soundproof glass near the motor-road, listening to the noise all night, headache. The room smelled very musty and the pillows were uncomfortable. Reception staff did not smile, very bad experience!
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October 2023 by Ivan Henson
It was clean and had gated parking it had a giant breakfast but some of the other guests were very loud the whole time
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September 2023 by Marlene Mendoza-De La Torre
Clean rooms. Soft beds. Daily breakfast. Located near many great restaurants. Pool area in the back. Staff is courteous and helpful. We would stay again.Rooms: Rooms are clean. Fresh, no smells. Spacious.Safety: They offer gated parking.Food & drinks: They serve breakfast daily. But on this occasion the yogurt machine wasn’t dispensing any. I couldn’t find butter for biscuits, just jams and cream cheese.
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August 2023 by Tee Taylor
This is the 2nd time I have stayed at this location. The first time, it was during the pandemic, and it was a chaotic situation because they opened it up to displaced people from Louisiana. This time, there was a better experience with my visit. The room was clean, and the front desk check was great with Devon. The only thing that I will recommend is that this location replace the carpets on the first floor, the presentation is terrible, the carpets in the hallway looks dirty.
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July 2023 by Infinite Flight Multiplayer
Very clean. Spacious room. Good staff. Large convenient parking lot. I liked this place.
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July 2023 by Crystal Tomino
This hotel was awesome for the price. The elevator was a bit scary, but they have stairs, so...lol. The kids enjoyed the pool, and we enjoyed the gated parking area. A/C blasted a steady stream of cold air. The shower had plenty of water pressure. Overall, I was highly impressed with this hotel.
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July 2023 by Watkins Watkins
Coffee machine doesn't work. I wonder why they charge a deposit for a room with prior damage. Avoid this property. Should be 40 per night max.Noteworthy details: Being charged for deposit shouldn't happen. Having to wait 5-7 days to get it back should be expedited to the day of check out.
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May 2023 by Maria Meyer
So i couldnt wait till i left so still here, but. Ok I have been staying in Hitons with Hilton Honors and Candlewoods. But this hotel has excelled my expectations. Do not let it get you iffy about the location. That's what I was hit with. Being around this area of Houston I thought I would take the chance even if this was a iffy place and because of the price I was trying to get something cheap but nice. So anyways, this hotel has a gated gate with high security, very great staff not good but great. The owner a very friendly man and jolly made me feel like I was visiting my uncles house. Not stingy ppl they have an awesome coffee machine with so many blends and option so good!!! This and the juice machine are available 24/7. The cleanliness was wow I know it seems over the top but it is. Besides some construction workers staying here and in rainy season, there is no sign of dirt. I see staff constantly cleaning and organizing, moping and wiping tables. Breakfast is fully stocked a very friendly breakfast lady smiles and not early bird grumpy. She writes on white board menu. She's great, and so clean. Quit and cozy. Like I said they are like visiting family. They have la.enated channels for t.v. and how to contact them if you need anything and list of contacts. They will bring anything to your room if you ask. Love this place breath of fresh air after spending money and time at other hotels. Finally got to write a good review.. This only our second time at a Best Western and we decided to join rewards since the 1st time so they have not let us down yet. ?I highly recommend this hotel!Rooms: Housekeeping creeps rooms and halls clean and smelling good. You couldn't tell construction crews stayed here.
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April 2023 by 562 Trucker
Guy at the front desk was so rude to people they did not check in.... Then my turn he was very rude to me and made me feel very uncomfortable today is 04/12/2023 at 318 pm so who ever worked that shift need to be trained how to treat people this is unacceptable for this chain of hotel..
