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July 2024 by Daniel Rivera
So pnc bank set my auto drafts a day after my due date and charged me finance fees. Once I caught them I can't get them on the phone. Fraud!!!
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May 2024 by Lavera Crew
Worst bank ever opened an account and they took so long with my money bills are over due women in customer service rude and did not help me eat all. do not bank with them at all closing my account immediately. On top of that no phone call was made to me and th egg n saw the news they are holding everyone’s funds and having to much trouble this don’t make no sense I prayed on it and god said it’s a hard NO.
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March 2024 by Airbus A340
Poor Customer service Never Answering phones and wonder why they are closing hundreds of locations around the country ..no quality at all
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March 2024 by JAQEY JOHNSTON
I Love the people here ❤️ my business runs smoothly with PNC . I use the Memorial and Heights locations . I’m just not an account but a person. No crazy fees for ridiculous things here ! Y’all know which banks I’m talking about ? I’ve used chase and BA before . PNC Bank is the best .
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February 2024 by Pierrette Yuzwenko
Wow, I'm glad I didn't read all the negative reviews before I opened my accounts with PNC. Victoria helped my husband and I open accounts at the easy to access branch located in the Heights. We were issued our debit cards immediately and set up our pins right then so we could start using it. We were even introduced to the manager and assistant manager while we were there. Everything went smoothly and opening my online account was extremely easy too. I would highly recommend the W 19th branch of PNC.
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February 2024 by Darrell Ripley
I wanted to take a moment to tell you how impressed and satisfied I am with your employee Veronica Alvarez. On two separate occasions with PNC, she went well above and beyond my expectations. I really appreciate all of her extra effort and time she took in rectifying my banking problems. Her passion for her job and customer service is what makes her an incredible person to work with. . You have no idea how great of a positive impression she has left with me about PNC's services.Apart from resolving my issues fast, her politeness and can-do attitude made me feel relaxed and confident in resolving my issues. She has excellent problem-solving and people skills and I can see why she is a valued member of your team, and I am looking forward to working with her in the future. I really do feel like I have a personal banker that is on my side and understands the future I'm trying to create financially.I'm so happy and pleased with her service I will be posting this review on the PNC Heights Yelp page as well. Lastly, I wish you and your staff a very happy new year, filled with success, happiness, and good health.
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October 2023 by Annie
I thought I was going to have to wait to speak to representative to get my debit card. I was surprised to see how quick they gave me a new card. It took longer to get the there and I was in and out in 5 min. I just couldn't belive it. Keep up the good customer service work.
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August 2023 by Ambereen Siddiqui
The sidewalk in front of this bank is dangerously uneven. Needs to be fixed.
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July 2023 by Kane
Murrel was extremely professional, he handled setting up some new accounts and was easy.
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June 2023 by I McNeil
They don't pick up the phone when you call. Don't pair well with other services like Till. Hours stink. Actively working to extricate my family's finances from this bank. I miss BBVA.
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October 2022 by Teresa Chavez
Horrible and nasty sarcastic attitude when asked simple questions. If you don’t want to work then stay at home. Never have I had to put a review on a place but it was just so rude I couldn’t help but post something. Smh get better customer service tellers.
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October 2022 by Katerine Salazar
Baby customer service in branch, the restroom is no better than a gas station full of homless people
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August 2022 by Robert Burack
Incredibly long wait times / understaffed.
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August 2022 by Alma Torres
They are very friendly
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August 2022 by omar perez
I just changed banks ,PNC is garbage
