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July 2024 by Genevieve K
The experience exceeded expectations and a big thanks to Julie Kerkhof. She went above and beyond by actually moving and putting together pieces we had envisioned and then using digital dimensions to make sure it worked together in our space - even staying past closing - and was friendly and easy to communicate with. In following up, Julie was easy to correspond with and prompt.
The Bassett app kept us up to date on our order’s progress and things came in sooner than expected. The white glove delivery is a value and the two delivery men were very nice and professional. Overall, much better experience than we could even hope for - Julie is awesome
- and Bassett’s quality and beauty are exceptional.
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July 2024 by bernadette huls
Joshua was such a Joy to assist me with mij purchase today
Execelent and kind and professional he was
I am very grateful that he was there for me .
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July 2024 by Greg Jones
We have just completed our 4th home design working with Ruben Lugan at Bassett Furniture and it is just beautiful. Ruben knows us well and always brings beautiful ideas to life! I highly recommend him for any decorating needs, large or small. He really is the best!
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June 2024 by Robert Kinnear
Our interior decorator lined us up with Debi Young to make fabric and furniture selections for our living area and master bedroom changes needed since building a new home. Debi is totally professional and added her expertise to help in our selections. The leather sectional in the living area and the new king-size bed in the master are beautiful and perfect fits for our new home.
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June 2024 by Charla Neumann
Debi Young has helped me several times with selecting furnishings. She is a true professional. I trust her product knowledge and designs and have been very happy with my purchases.
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May 2024 by Carla Mitchell
I worked with Tammy to order my u-shaped sectional. She was very knowledgeable, wasn’t pushy, was available when I needed, and offered great customer service. It could have taken longer to arrive (1-2 months) but Tammy called the warehouse to see if they had the sectional in stock. I received my furniture within 2 weeks. The delivery crew was respectful, fast, and gave an accurate timeframe of when it was going to be delivered. The sectional is comfortable and fits my space perfectly. The only issue is the furniture is pricey. I did get a military discount but it would be nice if it was a percentage discount.
The who furniture buying process was so smooth. Make sure you ask for Tammy, she will take care of you.
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May 2024 by Carol Gilbrech
I have worked with Debi Young at Bassett for about five years. Debi is knowledgeable and personable. She’s reliable and follows up. It’s been a real pleasure working with Debi. She’s made fabulous recommendations for our home. The Bassett products we’ve purchased have been living room furniture, area rugs and window coverings, both custom drapes and woven wood Roman shades. They have all been high quality and gorgeous! I highly recommend both Debi and Bassett in The Woodlands!
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April 2024 by Twylett Spiller
We are very pleased with our in home designer, Tammy. She has a great eye for colors and what furniture would work in your space. All of the fabric choices she suggested look beautiful!
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April 2024 by Andrea Crayton
I’ve been shopping at Bassett for years. Rubyn has been my favorite designer the entire time. Rubyn skills and customer service is second to none. The quality of the items, his vision and his professionalism is outstanding, exceeding my expectations every time :-). I’m completely impressed with the service. The store ambiance is always inviting and comfortable.
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April 2024 by Patty Moore
It was such an enjoyable experience working with Julie. Her expertise and great taste was so helpful in helping me completely furnish my living room. She communicated with me at all times and never hesitated to answer any purchase or delivery questions. Such that I returned a second time to furnish my dining room as well! Highly recommend Bassett and Julie Kerkhof
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March 2024 by Ravenna Homes
I have been a client with Debi at Bassett in The Woodlands for almost ten years, both professional and personal needs. Working for a homebuilder in Houston, I deal with numerous vendors and Debi has given the best customer service I have ever received. Her attention to detail and true passion for her clients comes through with every meeting, phone call and text. With my profession, I have installed over ten model homes and worked with Debi each time and everything has been excellent. The quality of furniture meets our high-end luxury brand, I cannot express enough that you will NOT be disappointed when shopping at Bassett in The Woodlands and working with Debi!
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February 2024 by Joe McCleary
The experience started with Julie Kerkoff the Design Consultant spending time and patience in selecting not only the furniture but complimentary pieces to complete the look my wife wanted. I strongly recommend Julie for her sense of style and professional approach
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February 2024 by Debbie Hansen
Kudos to Debi Young at Bassett Furniture for assisting me in the selection of Hunter Douglas Roller Shades. I purchased the fabric roller shades with the Blackout liner option, which works independently from the fabric shade. It’s a great option, as I have several windows on the east side that receive sunlight until afternoon. The Blackout liner keeps the room cooler while providing privacy. There are many fabrics to choose from and its easy to get overwhelmed with all the choices, but Debi Young was awesome in guiding me through the selection process. The pics show the Hunter Douglas Roller Shades with the Blackout liner in the down and up positions.
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December 2023 by Diane Korb
Incredible customer service - helped us make selections and went above and beyond to correct an error on our order. So thankful for this fabulous sales team!
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October 2023 by Col Patrick J. Ferral USMC
Great service and assistance. Whitney, our sales person, and Nancy, the store manager, both helped us through every step from purchase to delivery. Thank you. Delivery guys, Miquel and Elmer, were fast and efficient. Great job. Great quality furniture, we love our purchase. ?
