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March 2024 by Je f f
I want to say that this Bank of America should really go bankrupt. The check I deposited has not arrived in my account for almost a year and is still under review. Never put your money in this bank because it will soon go bankrupt.
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March 2024 by interlink C
This Bank of America should just be labeled as closed.None of the ATM's work bad service
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August 2023 by Kimberly Lott-Castleberry
Great service indeed
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July 2023 by noorrahman rahmani
The manager is so kindthanks for your help
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January 2023 by Super Man
This is my homebranch and I am changing it just because I come everyday to deposit cash and when I go to their restroom. It is nasty as hell. They should show some respect to the customers by atleast getting restrooms cleaned. So yes, because of this nasty restrooms I am changing my homebranch to another location and keep my money there.
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January 2023 by Gökhan Çevik
The comments I read here before I came here scared me. But contrary to the comments, everything went very well and on time. I can't thank Annie and her friend enough. they were so polite and kind. Thanks you so much...
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January 2023 by D E
Very bad service, there only one cashier almost all the time ?????? need more cashiers, the manager need to do something and this bank have a lot of customer.
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November 2022 by Yosbanys Roman
Very bad service, there only one cashier almost all the time
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October 2022 by Tam Nguyen
It horrible ,they don't know what to do thier job here ,and they need more people here only couple employee here omg...terible,
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September 2022 by Kratos Baldur
Very bad service, there only one cashier almost all the time ?????? need more cashiers, the manager need to do something and this bank have a lot of customer.
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August 2022 by Ke Chen
Hard to get appointment. Once you have an appointment, they keep you waiting. With so many activities and transactions conducted online, you would think much time freed up for in person service. But no…
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July 2022 by Felix Cuevas
My father went into this location (he’s been a BOA customer since I was a child) after reading all the reviews it appears the owner really doesn’t care about customer service nor customer satisfaction. My father was treated horribly (he’s a senior citizen) was told that if he didn’t like the wait time he can go elsewhere keep in mind like many more other complaints only one teller was working at the time with the line reaching the lobby doors. Instead of treating your customers bad maybe y’all should consider changing the management at this branch. It’s obvious y’all need proper people skills if you can’t even talk to a customer. I’ll be returning soon to this branch to confront this individual that thinks he can speak to elderly people like they aren’t human beings. If BOA doesn’t teach him a lesson I will.
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April 2022 by 8000RPM
Bank of America advertises free notary service for account holders. I've had an account with Bank of America for longer than I can remember (that's actually a true statement!). I went to get a letter notarized and was told I needed to have the notary signature block on it. I ran home, added a notary signature block and returned to the bank. Then I was told they were unwilling to notarize it, because the letter involved a monetary transaction with another bank. I thought a notary was basically verifying your identity. I had no less than five types of identity with me. Yes, the staff was extremely courteous, but I had to drive to my credit union to get my letter notarized.
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January 2022 by Lou C.
I don't have BofA account. I was here to cash a check. They have extreme CoVid pandemic restriction. Everyone has to stand on the stupid red square. They are about 5 to 8 feet apart. Strange thing is... mask was required but not enforced. These are just my initial observations.Think outside of pandemic protocols. I was here before 12 noon. I walked to line up behind someone. Then, a man tapped my shoulder to say the line is over there. I thought he was an employee to tell me to ask someone at the counter. There were several employees at the booth looking counter, chit chatting. Ok. I have to wait for a bank teller to cash the check. So I was directed to the last marker. That was my second observation of their disorganization.I wonder why there was only one bank teller during lunch rush hour. Which bank does this to customers? When I get to talk to that lonely teller, it was already time to go back to work. I was shocked to hear there was a $8 fee to cash a check if I'm not a BofA customer. Ok. I asked teller to tell me if this checking account has find to cover the amount. It didn't take him any time to tell me "oh yeah. They got money" with a surprisingly happy grin. That gave a clue the person wrote the check is extremely rich, like they shower with gold coins.What a joke. I waste 40 minutes of my life to decide never bank at this place or even set foot inside again.
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January 2022 by A M
This location needs to put more tellers up front. It’s over 10 people in line and just one teller to service them all.**EDIT due to response from owner: No, you do not offer convenient alternatives. I know this because every customer that walked in was asked what did they need and instructed to wait in line. When I left, the line was out the door. Security was instructing them to wait outside and still only ONE teller servicing the customers!
