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August 2024 by Robert Slaughter
Terrible!!!! Sales Rep gave me the wrong part and the return process was a full blown nightmare!!!!!!
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May 2024 by Donald Martin
Got what I needed at a reasonable price and the Manager Thomas Is a very knowledgeable young man. Thanks
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March 2024 by Suja Jacob
I was given the meanest treatment in any auto shop at Auto Zone store #6030 near Magnolia Avenue Pearland Area, thanks to Terri who was on her personal phone texting and made we wait for awhile when there were no customers. Even when I said can you help me she looked irritated and I asked her if she can look up the battery for my car on the computer and she refused. I would stop buying Auto Zone stock because of the worst customer service and thoroughly boycott them until they learn to treat their customers like human beings and not dogs. Surprised how people like this still work for Auto Zone! ?
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February 2024 by Jennifer West
If I can give more stars, I would. Monte shows excellent customer services. He was friendly and kind and helped me. He even gave me advice on some things on my car. We need more people like him
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February 2024 by gnrideaux
Very helpful here ??
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February 2024 by Jenn Hoggs
The service is horrible!!! Waited a long time and the commercial manager she was so unprofessional. I will definitely not recommend this place. This place is nowhere close to the service years ago. Customer service is really bad. I'm surprised this location is still open.
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December 2023 by alecia fraser
I am always there.
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November 2023 by Bilal Sohail
Nicholas provides an excellent service. He put the new wipers and also changed the battery. He was very professional and friendly. I highly recommend this location.
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November 2023 by Eric Waldrup
Sunday 11/5/23 between the hours of 5 and 6 I experienced one of THE WORST CUSTOMER SERVICE IN MY LIFE!!!! The profanity, disregard, uncaring, insulting was flat out disgusting the manager, assistant manager, and employee spent their time laughing and talking about current events on social media and everything else. The assistant manager cursed at me and acted like I was getting on her nerves and didn't care about the questions I had or anything else, I've shopped at this location since it first open and this was the first time I never wanted to go back it's a shame and I hope something is done
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November 2023 by Bobby
I just wanted to say that Cesar L at my preferred location has been so much help , very knowledgeable and always looks for parts at other stores for options . Great customer service skills as well . Thank you Cesar
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November 2023 by Linda Medlow
Found everything I needed and great customer service
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October 2023 by Adam Hobbs
Amanda is great! The shop stops working on cars at 9am. I rolled in at 9:20 and was told “sorry man. It’s policy.” Ms. Amanda took it upon herself to service my ford after I told her I had a 12 hour drive in within the next few hours. The world needs more people that do additional duties without expecting anything. Thank you!!
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October 2023 by Brenda Williams
Quick and great customer service.
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September 2023 by PlainJane
Excellent customer service .
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September 2023 by Tomas Almaraz
The crew was polite and helpful ?
