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August 2024 by Miguel Romero
Bad service
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July 2024 by Raman Dhadral
WORST SERVICE EVER!!!
"Mr Marques" sold me a battery. I specifically asked if you replace it too and he said yes. Then when he came to replace it, he said he doesn't have the right tools and went inside to get some help. I waited 30 minutes outside with the hood open waiting for "Mr Marques" to come back. When I went inside, he said someone else will help me out, waited another 10 minutes while all the employees are on their phones. Then he has the audacity to ask his coworkers to help me.... AFTER 40 MINUTES since he got back in. And then they say the same thing again "No tools"
How can you be Autozone and not have the right tools to change a freaking battery. I would have been fine just going somewhere else if they wouldn't have wasted my time due to their incompetence. NEVER COMING HERE AGAIN.
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July 2024 by Cecile Ngo Ngound
Great customer service, very nice people’s and friendly. Ivan, and keana are the best ?????????
Am just speechless, my car needed to be charged, but they ended up giving me a Free New Battery, for free, and they got it fixed for me. They make sure that my car was ok ??.
I recommend this place, and am giving them 5 stars.
May God always blessed them,
We need more people like Ivan, and Keana
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July 2024 by Kevin Howard
Gino and Ivan were extremely helpful, helping diagnose what was wrong with my car and explaining what caused it in the beginning and how to prevent it. I really appreciate the great service, even as the store was closing
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July 2024 by Fateh Chippa
Christopher Roberto literally made my day. Helped me with battery check and then also replaced my battery for me. While there he also advised me about my car’s spark plugs. Amazing customer service!!!!!
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July 2024 by Gretchen Wallace
Outstanding customer service from Keana & Johnathan. It was a very friendly environment while shopping at Auto Zone.
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July 2024 by Elvira Navarro
They couldn't solve my problem
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July 2024 by Georgia Rochelle
They lost my receipt and I couldnt get my 50 dollars back soo messed up dude laughed in my face
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June 2024 by GARRETT MUELLER
Employees are lazy and useless. Cashier spent more time asking his manager if the self checkout was working than if he had just checked out my one item.
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June 2024 by Fatih Selçuk
When he had problems with his vehicle, they were always kind and helpful. I thank them for their work. Success.
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May 2024 by Ballupjd
don’t recommend charging working batteries here ; battery came working no completely dead.
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May 2024 by marcus mcdade
The staff was extremely helpful with getting my friend back on the road - and he was in a real jam.
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May 2024 by Tann
Keana is so rude. She acted as if I’m bothering her. I came in with my inspection paperwork and I don’t know the actual names for what was needed. She acted as if she don’t either. I don’t mind women being hired I’m a woman but if u gone act like they kno anything bring back men only. I’ve never had a problem at any autozone
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May 2024 by Seth Robinson
High marks to David! He quickly tested my battery, starter and alternator.. Then, with all due dispatch, installed a new battery. I appreciate his courteous, prompt and cheerful handling of the situation!
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May 2024 by Sergio Peña (Babys houstons)
Thank you To Friendly AutoZone Staff always Ready to Assist You With Needed Help in Timely matters to Delivery the Promised to AutoZone Customers from MANAGER IVAN expertise Specialist AutoZone #1 Houston City THE BEST Five ⭐️ ⭐️ ⭐️⭐️⭐️ service 100% satisfaction keep it up ?
