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November 2023 by Alma Salazar
I walked into AutoZone today and I noticed that Dora Saenz the manager is no longer there to my surprise I was hurt, but the people here do not greet you and they have attitude problem. They don’t know anything that I needed well as far as I’m concerned, I hope y’all really consider bringing Dora back, she was the greatest manager and she empowers women and knows her products and she loves to work with people. Seriously consider bringing her back. Sorry Miss Dora if you’re reading this, we are missing you so much. Thank you for your hard work and effort.
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November 2023 by Stacey jones
Friendly service from manager Dora and always super helpful. They need to keep these kinds of managers at all your branches. I am sad not to see her when I visit the store.
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September 2023 by Linda Henegar
Leo T. was extremely helpful!! He shared all the codes from his tests along with his knowledge he had regarding my vehicle. I had a ‘’mechanic” tell me I had a bad alternator but Leo ran his codes and let me know my car alternator was in good shape and saved me $800-$1000 in sham repairs. 5 star review isn’t enough. I’m extremely grateful & will be back with my future business.
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July 2023 by Stephen Cullar-Ledford
Hmmm. It gets hot and suddenly they no longer have the equipment needed to determine if an in-warranty battery has failed so you just have to buy a new one.FOLLOW UP: A few weeks later I returned to the store to deal with another battery problem. The staff went out of their way to find a way to get the battery covered by my warranty, then even took it back when I realized I had the wrong one. They were very helpful and understanding with my problem that I thought was going to be very expensive. For that excellent service, I am changing my review from 2 stars to 4.
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July 2023 by Tunissia Bennett
I have been to many AutoZone's, and must admit that all help was great. However, there is a young lady by the name of Dora who was ABSOLUTELY AMAZING! She was so helpful, her customer service was A1 like the steak sauce ?! Thank you Miss Dora, and please stay sweet!
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July 2023 by scott
Made my day. My battery died, these guys let me borrow tools and my battery was still under warranty… so free new battery without any hassle. Thanks so much. I feel blessed today! Give those guys a raise.
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July 2023 by Isaias Mejia
As I came into the store Dora greeted me, asking me what I was looking for. I told her windshield wipers. She took care of me and had me out the door within two minutes best service I’ve had at any AutoZone definitely recommend coming over.
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June 2023 by TJ Atkinson
Dora, manager, was fabulous.! She made sure that I had EXACTLY what I needed before leaving. She is a representation of True customer service. Thank you soooo much for your help.
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May 2023 by Cosima Perry
Dora was such a great help we need more customer like her she sis an amazing job. I’ll give her 5 stars ? she was soo very beautiful n helpful
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May 2023 by Aaron Montoya
Dora helped me out with an engine light and battery issue and was over the top with her service. she was exceptionally kind and knew what she was doing! That alone will get get me to keep coming to this location over the others.
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April 2023 by Charizma Walker
Had the best experience with Dora the manager she really needs a promotion! She helped me immediately, service was amazing, her energy is everything ! Absolutely loved being serviced by Dora !
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April 2023 by Angel Cardiel
We had the absolute pleasure of having Dora assist us on our visit to AutoZone. She was well versed in all things we needed and took care of us with a pleasant smile. About as good as customer service can get. Will be coming back and requesting Dora for any and all needs.
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April 2023 by Leticia barrios
Dora was so helpful in helping me decipher why my check engine light was on. She was knowledgeable about the parts I needed and made sure that I had everything I needed before I left the store.
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March 2023 by Marke Charles
I had a wonderful experience, Dora was the young lady that assisted me. She was extremely helpful and very knowledgeable.
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March 2023 by Dolores Suarez
Ms Dora was a very pleasant lady. She greeted you as you walked in the store. I found what I needed then was checked out quickly.Great Customer Service from Dora & associate.