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December 2023 by Janet guzman
The test was easy & the doctors were nice but the lady infront was the reason why I ended up not buying anything! She had no energy at all didnt even show interest in wanting to help us at all. Poor customer service. Wouldn’t even explain anything with details…
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November 2023 by Jordan H
I had the pleasure of visiting Dr. Nguyen at America's Best, and the experience was exceptional! Dr. Nguyen is not only a highly skilled optometrist but also a genuinely caring professional. The thorough eye exam was a breeze, and Dr. Nguyen patiently answered all my questions, ensuring I left with a clear understanding of my eye health. The staff was welcoming and efficient, making the entire visit a delight. I highly recommend Dr. Nguyen at America's Best for top-notch eye care!
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November 2023 by Jessica
Great office, staff and doctor! The doctor was extremely thorough and caring, she even spent extra time going over all my concerns and questions. Would definitely come back and recommend to everyone.
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November 2023 by Similoluwa Ogundipe
They don’t give room for a wait period. The doctor left 2 minutes after my appointment time, even though I called to inform them I’ll be 5 mins late.
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October 2023 by Kimberly Lott-Castleberry
Grand slam again for the entire eyeglass team at this awesome location....our last appt was the week COV19 shut down the entire world...but it was so cool to come again.....and yes an entire new staff for sure...They were courteous polite and quite professional indeed. And the eye doctor gave us the very best customer service experience everrrr.
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August 2023 by Fabian
I visited here 1 month ago for Exam contact lenses the price was affordable to get the prescription and trial contact lenses was free to decide if you want to get contact lenses or not and the people who works here are friendly and nice patient vision service ?️✨ I will come here every 1 or 2 years for renew prescription contact lenses.
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June 2023 by Brian B.
if I could give it a negative one, I would, the women are rude, the customer service is horrible. And they treat you like a piece of shit. I definitely will be getting our files transferred to another Americas best.
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June 2023 by Syvonne Boston
Best Customer Service ever !!!! Ashely is the best sales Associate and the doctor is so Caring and compassionate about what she does
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April 2023 by Laureen George-Joseph
Great place and great price, you always get a glasses to fit your pocket. My experience was ?. This young lady named "Olga" is good in what she do, she explains everything step by step. The lady at the front desk is good as well. I went to the one on Westheimer and Hillcroft.
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April 2023 by Nat Gonzalez
The staff was extremely nice and very helpful. Glad i came to this location ?10 out of 10 will definitely recommend. Thanks for the awesome service!! Cant wait to pick up my glasses in 2 wks ??
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March 2023 by The Tidwell Family
Ask for Lester! He makes the visit so pleasant. He answered a million questions for us and went above and beyond to help our family. We are forever grateful to Lester.
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February 2023 by Xavior Williams
I arrive to the store, and when I arrive, they notified me that their system was down and they were not able to run anyone’s insurance. I took the day off, particularly to get my eyes examined at this location because I have been here four years in a row with the same insurance. Very unprofessional someone could have called to notify their customers that their system was down.
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February 2023 by Deja Perri
I wanted to leave a review for Frances. My name is Zachary Perri and I went to the location on Murphy road. I had no appointment I was trying to get my lenses put into another frame. But unfortunately they didn't fit in the frame I brought. She took time out even though she had a customer to help me. She even got a frame that fit in my lenses for me free of charge. She was so nice and treated us with very much respect. I will be a repeat customer just for the way that she treated me. Thanks again Frances and I will be returning to your location when I need more glasses or exams.
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February 2023 by hamzeh alkhufash
So for the second time with different branch i brought my own frames to have lenses fixed, and again took like a month , while i was told 14 days , so why am i rating a 5 stars? Simply olga , she took charge of my problem i was frustrated, i couldn't drive at night for the period my glasses where being fixed , she was following up day by day , not sure what went wrong or where ! Maybe the lab , but her customer service is world class , eye contact, apologetic, OWNED MY PROBLEM , usually employees wouldn't care less , but olga !! WOW , PROMOTE HER !! and the supervisor in charge was also nice and helpful i recommend this place because olga works there , so you are in a good hands , but i do not recommend you buy ray-ban glasses and fix the lenses there , they apparently have issues with those glasses lol
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December 2022 by Tarita Palomata
Lester and Melissa were extremely helpful. Lester and Melissa were patient in finding the right price for my budget and worked with my insurance and eye care club! Highly recommend these two amaaazing people that work there!
