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July 2023 by Randy Langkraehr
Horrible customer service. Multiple attempts to get help. The few responses were unhelpful, short and rude. First time I have had to give negative feedback to an Amazon seller.
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June 2023 by Liza M.
Great company! I’ve ordered my bubble mailers from them for a year or so now and they always ship fast and have very reasonable prices!
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August 2022 by Goldie Group
Excellent service for many years
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October 2021 by Kathy Reddin
I ordered shipping envelopes 3 times from this company. The first time they called me to tell me they didn't have purple in stock stock and if I wanted a different color (white). I agreed that white is fine. The second time I ordered purple, I got what I ordered. This past time I ordered purple 4X6 bubble mailers, but without asking me they sent me the wrong color (hot pink). Hot Pink is a horrible color. I'm embarrassed to send my products to customers in these envelopes. Amamax has been impossible to get a hold of and this has not been resolved in the past 2 months. I've been calling and emailing. If you have money and time to waste...take your chance.
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September 2021 by Greg Guerrero
Let me say i would give a zero or a below zero star rating if i could, i ordered a product through Amazon, i returned the product because it was defective, i had to pay return postage, they refused, only partially refunded me and charge a restocking fee of $200. Ridiculous! No where on the return instructions does it say a restocking will be issued. I'm still disputing! Bad Product, Bad Service, Bad Company. Stay Away, This company is even trying to make Amazon look bad too.
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May 2021 by Arlen Fan
Bad experience on Amazon.
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March 2021 by Savannah McCoy
Completely awful customer service. You will not get your products ordered. Buyer beware with this company. They should be out of business. I would give 0 stars if possible.
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March 2021 by Aaron Burrafato
Shipped me the wrong product. Stopped responding to my emails and all their menu options when calling just hang up on you. Worst company I've ever dealt with
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February 2021 by C Fen
I have emailed the customer service 4 different times now to cancel my order and get my refund. And I have not received anything back from them. And if you call the number you can't even get the actual customer service. The worst experience I have had with any company
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December 2020 by Tim W
Be extremely cautious. Not a good company for customer service or service in general. Took excess “stocking fee” and shipping fee due to return. Product purchased at over $17 and refunded barely $9. Product wasn’t even opened as it was later determined upon further description on amazon it wouldn’t work. Poor communication and rude communications. Much better products and service out there. I’d move on.
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December 2020 by AndresYourself
Bought a "refurbished" cpu from this company via Amazon for a mark up of 275 dollars (including taxes). It broke within three weeks when I tried to reset my computer in attempt to fix it from running slow. I assumed it was running slow at the time because according to many sources a game known as Valorant was causing many issues with people's computers but ultimately came to the conclusion that the cpu was not "refurbished" at all, just used & on its last leg. I tried to return it for at least a partial refund but only received one cent. They blamed me for breaking it and even decided to keep the item I paid for anyways. This was very fishy because almost any company would've either gave you a full refund, a partial refund or not accept the return and give you back the item. I contacted amazon and they were more than happy to reimburse me but that doesn't change the potential scam that is "refurbished" items from this company. Buy used & "refurbished" products from these guys at your own risk. This was my only & last experience I wish to have with this company. Grade A++ bulls**t return & refund policy they must have.
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November 2020 by Kyle Loucks
customer service is terrible. they sent me the wrong parts initially, then wanted me to pay for return shipping. once that was cleared up they said there was missing product from what I returned and will not refund the rest of my order very terrible customer service from this company I highly recommend not using this company.
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June 2020 by Travis A. McDaniel
Was told (over the phone) that their phones were down due to Covid and could not check on my order, and I would have to wait for a return email. It’s been 3weeks and they still have not shipped my $7.00 5V DC cable. Worst customer service. Please stay away from this company, if you value your time and money.
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June 2020 by Sir Muffles
Bought a "refurbished" cpu from this company via Amazon for a mark up of 275 dollars (including taxes). It broke within three weeks when I tried to reset my computer in attempt to fix it from running slow. I assumed it was running slow at the time because according to many sources a game known as Valorant was causing many issues with people's computers but ultimately came to the conclusion that the cpu was not "refurbished" at all, just used & on its last leg. I tried to return it for at least a partial refund but only received one cent. They blamed me for breaking it and even decided to keep the item I paid for anyways. This was very fishy because almost any company would've either gave you a full refund, a partial refund or not accept the return and give you back the item. I contacted amazon and they were more than happy to reimburse me but that doesn't change the potential scam that is "refurbished" items from this company. Buy used & "refurbished" products from these guys at your own risk. This was my only & last experience I wish to have with this company. Grade A++ bulls**t return & refund policy they must have.
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May 2020 by Cole Lambert
Purchased some thermal paste online that took a little over a month to receive. Customer service was not very helpful and actually ignored two of my emails. I strongly suggest that you do not purchase items from Amamax. They are unreliable and have awful customer service.
