-
January 2024 by Trip Wynne
Incredible and knowledgeable staff, really appreciate the staff here. Jose and Carlos really have great customer service and are willing to go out of their way to help. I can’t be more grateful for the help from them!
-
November 2023 by Shabana Hirani
I received very good service but both credit cards that I tried to use were used in fraud charges. So please be careful charging any kind of card credit or debit. Use cash only.
-
August 2023 by mechanic1 (Mike D. Mechanic)
This place has gone down the toilet,I've dealt with them for years and today I went in there to replace their Car quest battery and said I need a battery that's not maintenance free, I need one with caps so I can check every cell for acid level. He said all our batteries are maintenance free. So I went over there to take a look and at least a third of their batteries are the type you can actually check the acid level...not maintenance free. To make a long story short I got no help they were stuck on their cell phones at the cash register and stayed that way even though I did find a battery I could use and thumped it on the counter and their eyes never left what they were looking at so I put the battery back and left. I don't know who these guys were, never seen em before... big guy and a lil guy but nothing like the staff that used to be there. I figure I'll give em a break for a couple years and then start using them again...if they're still in business. They've always had hard to find parts in stock that's why I love this place but with these two clowns I don't think they'll even try to help you, their phones are more important. The end...A long time customer.
-
June 2023 by Tam Wyers
Always has what I need at a good price
-
April 2023 by Jose Davalos (Cleaner)
The one on Long point is a wholesome auto parts store I would choose over the others down the street
-
March 2023 by Mariana C.
I've been there lately several times for some car parts I needed to buy and every time I go the staff is in a great mood and they have good music on and I can feel a good team spirit between everyone. I have seen different staff on different shifts and they still have this same high level team spirit. Great job guys.
-
April 2022 by Asha Floyd
Juan was so helpful when it came to assisting me with replacing my key fob. Even though he wasn’t allowed to touch it, he demonstrated me on how to change the battery. His co worker recommended me google it, however Juan went above and beyond and more employees are needed in this industry like him. Kudos Juan!!!
-
April 2022 by Jack Howeth
Always helpful employees. Be careful of their battery inventory - found a couple that had been on the shelf for two years. They called another store with the same problem but found me a fresh one somewhere nearby.
-
December 2021 by Jeff Boyd
Returned for several parts. They had all but one. As always, the staff was courteous, and professional. I can count on them to help me get the job done.
-
October 2021 by Melissa Longoria
Very nice once people work there. Very thankful for the advice. Bought head lights for my daughters car.
-
October 2021 by Cecy V
The manager name ESMERALDA was VERY VERY RUDE, LOUD and UNPROFESSIONAL my husband went to get a piece that he got from another store and she wouldn't even look at the receipt to see if she had the same piece and kept telling my husband in a very rude manner that the piece wasn't from her store which my husband told her, "yes I know is not from here, can you just help me and tell me if you have it or not" and she literally kept telling him with a high tone THATS NOT FROM OUR STORE. husband got mad and asked her, "okay are you gonna help me or not?!" That's when she finally went to the back and she did had the piece. Someone needs to talk to her and train her on customer service, other people that were there also witness how rude loud and unprofessional she was.
-
September 2021 by Percy Cruz
Friendly and knowledgeable staff!
-
September 2021 by M. Alberto Medina
Always have liked Advanced Auto... Not that I use them constantly, but besides being very Conveniently situated close to my place of employment, I consider them to be other than the "regular joe" if you know what I mean. Notwithstanding, their online program (order and p/u at your nearest store) fits my needs like a glove!!!
-
August 2021 by Derrick LaBrie Sr.
Associates wasnt very helpful. Felt like they could've done more.
-
August 2021 by Miguel Flores
More experienced help here
