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February 2024 by Lynn T
I've been waiting on a tow for going on 5 hours and they're still not here. I will never renew any membership from these people. There are other companies that offer the same coverage with more convenience.
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January 2024 by Tina Chang
Took my passport photo here twice and both photos failed and delayed my passport renewal for my trip. It’s $8 and cheaper than most places but not worth the stress and hassle of passport renewal application failing.
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January 2024 by Jon Brou
The operators were nice, but the service I needed (towing) never came.
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December 2023 by Сергей Литвинов
The worst agency ever!!Do not waste your time.I just called to get help how insurance work with rental cars, and they just dropping off phone.Ridiculous
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July 2023 by Anthony
I love this branch! Everyone is so friendly and nice. I had both my auto and home insurance with Sheri. She was so patient and knowledgeable. She explained everything and answered all of our questions! She saved us over $550! We highly recommend AAA and our agent Sheri
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July 2023 by Inas Ahmad
If I can put a zero or minus I would definitely put a zero minus store. A lady. Her name is Sheri Roham here at the center. She is so negative and she doesn’t want to help people and she wants to push people out of the center. She even told me to hush while I was trying to let her manager know that she is not speaking the truth.She definitely does not want to do her job and she also falsifies information to her manager as well. Unless she is removed and is changed. I definitely do not recommend anybody coming here. I guess if you come after 3 pm you won’t be helped by that person especially for your auto policies.
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June 2023 by Miss H.
If you have time and money to waste call triple A. Most of their contractors are trash and you will be waiting until the next lifetime. TRASH TRASH TRASH. Good luck to anyone who's even considering this company.
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May 2023 by Talha Vaid
Don’t even think about getting your Amazon packages delivered here. Closes early, staff is too unprofessional and rude. Not coming here ever again.
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May 2023 by Maya Friedman
Been trying to call for a few days with NO ONE answering. Just keeps telling me to wait on hold on a robot prompt. I wanted to speak with a person and the fact I couldn’t do that makes me regret being a member. Trying to call this branch is a joke and the company should rethink having it if it’s not going to even do it’s basic “duties” as a brick and mortar business to answer a phone call. Hell I will work there if all I have to do is not answer the phones all day. What a joke
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May 2023 by Bianka Majchrowicz
This is the second time I am here for an international drivers license. Each time the service has been impeccable. Professional and fast, with a friendly smile. Great one-stop-shop, as they also take the pictures here. Just bring your DL and CC. I can highly recommend!
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May 2023 by Chris Tran
James Bailey. Run if you hear that name. Granted I didn’t have my id so there’s my fault but little man had problems in his day that he brought with him. He need to find a job in construction or maybe a job that doesn’t involve you using your mouth. I have had better customer interactions at that restaurant that yells profanities at you when you order. At least they still get the job done at the end. James Bailey couldn’t even figure out the negative and positive on the battery. Find a better career James Bailey. This ain’t cutting it for you
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April 2023 by adriana baca
We went to get our membership yesterday we bought a travel book not cheep, we needed a usa map and we made a mistake and bought a texas map (next day ) today we went to get it exchange but they said all purchase are final WOW A BOOK and can’t be a little nicer we were going to pay more for the new book anyway. But the more bad feeling was the guy that I guess manager so blunt and cold .
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April 2023 by Marshall Cobb
I goofed on something simple, but was saved by the wonderful Cheryl. She went above and beyond and I really appreciate it. I highly recommend working with AAA!
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April 2023 by F M.
AAA was abysmal. It took two hours for the service to show up. It was not as if I was in an isolated location. I called for service at 8:45 a m from downtown Houston, Texas on a Friday morning. I was told the that the service would be there by 9:45 a m, then 10 a m, then 10:15 a m, and then 10:35 a m. The driver told me that he was only contacted at about 10:30 a m about helping me.
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February 2023 by Connie Feng
The people here are so friendly!!!! I was in and out in 5 minutes for my international driving permit. Thank you!!!
