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May 2024 by Van and Linh Dao
I usually don’t post reviews but I feel like I should for this business- to save others a trip.
Apparently, nothing has changed- nice stuff and same terrible service. I went to the store to buy a dress that a friend got from there— I browsed for 15 min and made myself walk out empty handed and save $ because I refuse to buy from a business who can’t even acknowledge your existence in their place of business. What a shame!
Please train your associates to have some basic manners and say “HELLO” - ESPECIALLY when they are the associate that stands right by door!
Just be an online store if you don’t care about having clients walking through your doors.
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August 2023 by ac9677
Today, July 10, at 2:30 pm, my mother & I walked into the store & no one greeted us. We proceeded to shop/browse for a few minutes. The two young ladies at the counter, were having a conversation about sport bras, etc. rather than asking us if we needed help. It was disappointing as this is such a fun, cute boutique with so many great things. Do better at training your staff.
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August 2023 by Alexis Perlman
One of my favorite shops in Houston but the employees/ladies that work/own it are not nice, welcoming or helpful whatsoever. You walk in and are not greeted. Completely ignored while browsing.
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May 2023 by Colette B.
Terrible customer service. Came in looking for a Emily McCarthy dress, and was literally glared at instead of welcomed or asked if I needed anything. After 10 minutes of looking myself while the girls just stared at me from behind the counter, I left. I will never understand people who work retail who are snotty and can't be bothered to help people spend money. I hope the owner is embarrassed.
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March 2023 by Carol M.
What a charming, fun little shop! I like to mix high-low, so I shop Elizabeth Antony's and Tootsies, but it's great fun to find a cute accessory and an occasional jacket, shirt, or straw bag at A Bientôt. Fun table decor, too. They have both "knock-offs" and real deal items... you can either ask the staff or just know your stuff. I've been shopping there long enough to know the staff: I find them friendly, very honest, and helpful. Those who take offense at the young ones working there are easily offended... they're young and inexperienced, trying to gain experience there. Jeepers, just smile and ask for what you need! They jump right in. Fun RO spot.
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July 2022 by Darnell Lucero
Great customer service,
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April 2022 by K L.
I REALLY wanted this store to be my "go-to" store...but it failed me, once again. I have stopped in occasionally to buy myself something or to even purchase a gift for a friend. EVERYTIME I have been to this store, I never get greeted, not even with a "hello". Last week I stopped in to purchase a gift. A pair of ladies came in before me. I could tell they were "regulars" as they called them by name. They were greeted and the sales people offered to help them. Not me. They spoke to them as they shopped. Not me. One of the ladies was looking for a particular item and couldn't find it...they sought it out for her. Not me. I truly think the customer service at this boutique needs a COMPLETE over hall. So rude, inattentive and lacking in customer service! A Bientot. I tried to give you another chance but you failed miserably.
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August 2021 by Jasmin Bounds
Amazing jewelry! Truly one of a kind pieces. ?
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August 2021 by Vivian D.
Very surprised by the negative review. I have frequented a bientot since moving here in 1998. While it does not pretend to be couture, it's a definite stop for all my friends and family who shop Madison Ave. Betty has the best eye in Houston.
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July 2021 by Sallie Ann Hart
A city of great retail, my favorite shop in Houston is “A Bientot”! Betty Newton and Cristiana Anderson are gifted with extraordinary style and flair. They created pure visual delight in every corner of this beautiful store. You will leave with a full shopping bag!
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April 2021 by Roma Ilkiw
Quality store. Half the store is pretty clothing in fine cotton prints for an everyday dressed up casual look, caftans for entertaining around the pool, and sweet baby clothes. The rest of the store is an amazing selection of colorful, large, bold jewelry. There are also shoes, coloeful scarves, hats and handbags. Fun place to shop or browse.
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April 2021 by Elizabeth C.
A Bientot is my go-to when it comes to finding the perfect accessory for any occasion or cute gifts! The selection is massive and there is something for every budget and style. I always leave with an unexpected find!
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April 2020 by Gloria Salvo
I love everything they sell here! Great costumer service l. Child friendly store! This holiday season they have a big box full of fur animals for the kids to choose and take one for free!
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April 2020 by Julie Wolf
Absolutely the worst customer service. Even the owner was there today when I went in to purchase a few gifts and not one employee greeted me or asked if I needed help. I touched everything thinking it would prompt some attention but not a peep from anyone who works there including the owner. I’ve purchased something online from them because they have very nice things but I have also visited the store a few times because their website doesn’t have all the items they carry. Every time I’ve been in the store the customer service has been the terrible. I will never return!
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April 2020 by Shauna Hawkins
Horrible customer service. I was not greeted at all. I have never left a review for any business in my life, but was compelled to do so after being treated so rudely. I guarantee the good reviews are from friends.
