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December 2023 by Osvaldo Lopez
For any doordashers or uber eats, don't even think about accepting orders from this place, you're going to wait almost 30 to an hour for the old employees to pick up and gather the stuff for the order, he's very slow and doesn't understand very well
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September 2023 by Rene
Rude employees , no customer service experience. They need new employees with customer service experience starting with the manager.
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September 2023 by Mark Farrow
What a rip off 9.50 for two tacos. Never stop at this store again or any 7-Eleven
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June 2023 by Aisha Uniza
The old short Hispanic lady at front desk is rude, she disrespectfully tell the customers that more than one taco sauce is not allowed, she should have it written on board somewhere , last time she didn’t allow the chef to add diced onion sauce that one of customer gave it to chef before making tacos.. not our policy, didn’t find any policy written anywhere, seems she makes her own policies.. never coming back.Moreover one of their coffe maker machine is either ran out of milk of coffee from brewer, one of the customer asked that same old short lady to fix it, she gave her a strange look and didn’t treat customer nicely..
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January 2023 by Lamont Johnson
Rude old dude behind the counter looked like he was so miserable to be there. Didn’t greet me, barley even spoke at all. The 7-Eleven on Blackhawk customer service is far superior than this one even if their hot food over there looks like throw up.
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July 2022 by Nicolas Ramirez
Not a maintained store. Doesn't have slurpees on free slurpee day. Gross and unclean.
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June 2022 by J Miller
Older lady on nights super rude
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May 2022 by The Hollowman
this store is close to my home ... ii love slurpees and try to come into this store and get ine daily sometimes twice a day . But the slurpee machine has been not working for almost 2 months now and the workers are rude to me for no reason ... so ii have to drive 2 extra miles to the pearland location for my slurpees ... which isnt very much better but at least they have slurpees... its a shame... always thought highly of 7-11 ... but since they came to houston ... it seems company standards have dropped immensely... which is to say the least extremely disappointing... may have to stop giving my bussiness to your company because your employees seem bothered by ny business and the stores are always dirty and understocked .... and slupee machines are always out or not wven on...
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April 2022 by Laura Lozano
Employee couldn’t even help with how to use their app….had to use debit card….
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January 2022 by Madi
Rude cashier when i asked about my reward card. Couldn't be bothered. No coca cola icee ready.
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January 2022 by Nola Luna
Staff an Manager are great
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December 2021 by Brittney V
•Bad,slow, lieing customer service when placing a food order inside from an older lady•Not much of a wide variety of any drinks to choose from•Dirty inside, never clean•Should have kept the place before 711 eleven came along and I’m sure other people would agree!USE TO BE outstanding customer service checking out & ordering food when it was Sonoco BUT now it’s 711 and it’s so bad. Went in earlier to get 3 tacos of egg/ chorizo & 2 tacos of potato/chorizo and the lady was slow, lazy, and kept getting confused. We literally waited for 40 mins when we were the 1st in line and all the rest of the customers left and we were still waiting for our order. The lady would lie saying we didn’t say what we wanted and then her co worker tried to lie as well while pointing at the food item of potato/chorizo saying that’s something else but if that were the case which it was not why didn’t the lady correct us? Asked for a refund, tired of waiting so long for something so simple and making it seem like if we said something else, tired of explaining it to her literally 6 times! We took our business else where and will not be spending here daily as I use to before the changes..
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September 2021 by Rylex Autumn
This was once a very nice place to stop for refreshmentsSince it changed to 7 - 11 it has become a real dive. The entire store is filthy, apparently they never sweep, mop or clean up. The men's room is consistently without hand soap and is dirty as well. The manager is rude and useless when questioned about the restroom. She said that's not her area and did nothing to help. The lines are long and the food looks old and nasty.I could say more but don't have a lot of time. They need new management. For real!
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August 2021 by Anabel Garcia
Donde estan las salsas de tacos estaba sucio y sin tapas para los botesitos de poner la salsa. Yo pedi tapitas y las puso la cajera de la tienda luego de tocar dinero. Le dije que porque no desinfecto sus manos me dijo que no tenia tiempo. Casi no habia clientes. Y se puso a platicar con otra trabajadora.La maquina de cafe no funcionaba. Los tacos con bien poca comida. Y caros. No lo recomiendo.
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November 2020 by B H
Very big store but small selection of products but it could be do to the covid B.S.i will definitely be back love there fountain drinks