-
October 2024 by yolanda sanchez
The people who work at this bank are very kind and if you need help they give it to you without bothering, I recommend this place, greetings ??????
-
September 2024 by Gail Hernandez
I love first national bank in horizon city best customers service
-
April 2024 by Martha
My ex opened an account without my permission so he can cash my checks and they were unwilling to help me. He's committed fraud and should be dealt with accordingly and I should get reimbursed for my 3 months of disability checks! Now I will have file a complaint on the bank and ex to law enforcement!
-
December 2023 by Edgar Diaz
Always have trouble with this bank. They can never cash a cashier's check. Got there 15 minutes before 5 because Line was really long and she said she cannot verify the check because the bank where check came from is closed. Will close this account as soon as I open a new one with another bank that will do its job correctly
-
June 2023 by Elizabeth Parra
worst bank to have an account, not recommended
-
January 2023 by Jim Gonzales
Used the coin machine which Worked well and got me so.e side pocket money. Slow to get to the counter. Clerks are slow or too thorough. Was given great customer service but it took a chunk of time to get assistance. In this case, it was worth waiting for. Clerks are very thorough--maybe toooo thorough.
-
October 2022 by Juan Jesus Medina Ruiz
The direct service is a little inefficient, and the facility does not have clear indicators about the areas and services it offers, but it is still within acceptable limits.
-
October 2022 by LUIS F RODRIGUEZ
It's good to have Sundays when other banks don't do it.
-
March 2022 by Isaac Gallegos
This poor excuse of a bank takes money that they shouldn't. It's excessive and terrible, the service is very low on a scale for customer service and customer support. If you bank here you'll get robbed.
-
October 2021 by Isabel Garcia
They change the hours at will, I've been coming for two days and it's closed, it says they open at 10, I arrived at 10:30 and it was closed again, terrible service ??
-
March 2020 by Blanca Rivera
(Translated by Google) They go 2 times that they steal my card, I called the bank and they return the money to me in 3 weeks. What I am going to is when it is time to carry out an investigation because they do not proceed against the people who steal from you, they only notify you that they are refunding the money, but do not follow the complaint(Original)Van 2 veces que me roban de mi targeta llam al banc y me reponen el dinero a las 3 semanas a lo que voy es al momento de lebantar una investigacion porque no proceden contra las personas que te roban solo te notifican que te rembolsan el dinero pero no siguen la denuncia
-
January 2019 by Andy Marquez
I think it was the Assistant branch supervisor, some lady who gives the worst service. If you get her, get in line again unless you want her to ruin your whole day with her terrible customer service.
-
December 2018 by Daniela chavez
My Banker Sophia Fuentes, really helpful opening a bank account with her, I highly recomend her 10/10 if you want professional service
-
November 2018 by Crystal Ramirez
Very poor customer service even through the 1800 number! Was given false information & made the mistake by opening an accountn with them. Unfortunately, this is why these smaller banks dont survive. Will stick to wells fargo!
-
October 2018 by Christian Rivera
The associates are taking too long and are training other associates at the same time
