9:30AM - 5:30PM
13781 Horizon Blvd, Horizon City“They are probably the best banking option in town over all, but attention from the manager in this location goes beyond expectation. All the employees here are super helpful and attentive to daily needs. Will definitely stay with them for a very very long time hopefully.”
“Used the coin machine which Worked well and got me so.e side pocket money. Slow to get to the counter. Clerks are slow or too thorough. Was given great customer service but it took a chunk of time to get assistance. In this case, it was worth waiting for. Clerks are very thorough--maybe toooo thorough.”
9:30AM - 5PM
13750 Eastlake Blvd, Horizon City“I WANT TO ACKNOWLEDGE SONIA, EVERY TIME THAT I COME IN SHE GOES ABOVE & BEYOND TO RESOLVE MY ISSUES! IF SHE DOESNT KNOW THE ANSWER SHE TAKES THE TIME TO ASK OR CALL SOMEONE FOR SUPPORT, THIS I REALLY APPRECIATE IT! I FEEL HEARD AND SEEN AS A CUSTOMER, I’M NEW TO GECU & W/THIS TREATMENT IM A KEEPER! THE CUSTOMER SERVICE AT THIS LOCATION IS ONE OF A KIND I HIGHLY RECOMMEND! ASK FOR SONIA NEXT TIME YOU NEED HELP WITH SOMETHING I’M SURE SHE WILL QUICKLY SOLVE IT! MY FAVORITE LOCATION FOR SURE!”
“I was having issues with Apple Pay not being able to add it to my wallet. I kept going back and forth with Apple Support with no solution. Thankfully I went to the bank and a really nice lady (Rebecca) was able to help me set it up with ease! I can’t thank her enough for all her help, kindness and great customer support! 100/10 :D”