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July 2024 by Angelica Reyes Salazar
I know everyone has problems and bad days but when I worked at Autozone I left my problems at home. Because I knew it was stressful enough to customers to shop for parts and try to get their cars fixed. That being said I sent my customer to get his brake pads for his truck from Autozone because I trusted they would treat him with respect and good customer service. Unfortunately Raul was extremely rude and disrespectful. He wanted to send him to Lee Trevino because my comercial account was there with Chris. He said he was going to help him this time and but only this time. Only because my customer was resistant and saying he knew we had the warranty at Autozone. I used to work at autozone for a long time. It is painful to see how customer service is no longer a priority for Autozone. If I would of known this was going to happen I would of gone to Lee Trevino myself because Chris always treats us with respect and like a real person. What a shame! I hope this review helps you correct the problem of why we sometimes go to Oreillys or other parts stores. I will also write a review the store on google so others know to keep away from this horrible store.
Update: the store Manager Luis called me and we figured this whole deal out. He apologized and I gave them another chance. This has now become my go to store for vehicle needs. Thanks for your support and help. It goes to show Customer service goes a long way.
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July 2024 by ERICK BACA
Today I went to change the battery in my car Orosco light helped me change the battery they have good customer service
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July 2024 by John Vandoren
I've been using AutoZone for decades, And they're convenient and I like the merchandise
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July 2024 by Adriel Belmontes
They have everything for cars especially when we need to change pur oil
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July 2024 by Debbies Benge
The workers were very helpful, friendly and nice place was clean. I will recommend family and friends
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July 2024 by _just._.ashley_
Great service helped my mom and I when we needed it the most very kind customers.
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May 2024 by hector alvarado
Came by today to get some brake parts. The guy working there didn't seem to be happy of being at work.
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May 2024 by L. Ortega
I went to AutoZone to buy a new battery. An employee by the name of Daniel was professional and very helpful by installing the new battery in my vehicle.
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May 2024 by Chris Adauto
Great service. Oscar was awesome helping me. Great Auto Zone
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February 2024 by ricardo reyes
Alberto Huerta store manager!Excellent service and helped me with the pressure switch change on an emergency long trip to Houston!Saved my trip
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February 2024 by Mrs. Ortiz
They have what u need for ur ride
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February 2024 by Vera Alejandra
The guys are always willing to help. Thank you. ?
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February 2024 by Alejandra Fernández
Super good service, they helped me very kindly to change a photo that I needed urgently.
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January 2024 by Fede Rico
I like shopping at this store, the part you need you can find it here. If not, they can order for you. They also have a big stack of tools and electrical products. Expensive? Not at all, I can assure you they have the lowest price around town.
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January 2024 by 4LO_JOHN
The best customer service guys and professional, Lady named Ruth is very professional and always in good mood
