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“I went in for a diagnostic check. My check engine light was on. The gentleman that helped me was very courteous and helpful. Even though I didn't purchase anything, he didn't apply any pressure. He only gave me advice on how to proceed.”
“The car was running rough and losing power. They scanned it and found the misfiring cylinder. They patiently helped me troubleshoot the problem and I replaced the plug, wire, and finally the coil. Back on the road in about an hour. Thank y'all!”
“Didn’t get the guys name but he helped me out with my problem fast and simple. Answered any questions I had, extremely nice highly likely to return very interested in batteries supplied here”
“I got immediate professional help with friendly service here. Just can't beat it and the price was very competitive. 3 year warranty! I highly recommend this business! All I did was pop the hood and they done the rest.”
“Engine light came on so I stopped there to get it checked. Manager printed out my code. Young fellow Alex helped me kinda narrow it down to what could be wrong.
Great customer service!”
“Hands down quality service. I purchased a battery in December and found out today that my battery was bad and was advised to check my warranty to get it replaced. Josh assisted me throughout the entire process, checking to confirm it was bad battery to trading it out and sending me on my way. He was courteous, professional and made light work of something that I would have struggled with. Excellent customer service, highly recommend.”
“Maria was awesome she checked my battery and verified that it was bad. Then she helped me find the right battery for my car and then to top it off she offered to changed my battery and installed the new battery all in under 30mins. Give her a raise!!! Awesome job Maria!!!”
“O'REILLY has always been on point for me. They have been able to pull off producing parts that I didn't think I would find other than the manufacturer. Their workers are very knowledgeable and willing to help.
O,O,O, O'REILLY's .....??”
“This is my favorite O'Reilly in Baytown. The people in here are so friendly and helpful. They have never been condescending toward my questions and are always willing to help you out.”
“I can't say enough about my experience at this location. Maria is simply an outstanding ASSET to this company. It is people like her at times like this, that give you hope in humanity. I was helping out a friend stranded on the side of the road. I'm no mechanic by trade but Maria made this situation very easy with her knowledge and professionalism. This young lady is definitely management material. Her parents must be proud.Ok an”
“You've got a good employee in Sam. I arrived a few minutes before closing and he was kind enough to lend me the tools to swap my battery and even stay behind for a min. to make sure it started up. I'll definitely be back!”
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“I've been buying parts from this place for quite some time. Trent is extremely knowledgeable when it comes to looking for commercial parts. He's always been extremely helpful and has helped me out of a jam on several occasions. These guys here go above and beyond”