“I went thru drive thru this AM and filled out a withdraw but forgot about a passcode I guess it has been so long I couldn’t remember, but instead of the lady saying can you come in or let me help you with that, she said I need a passcode I was so frustrated and embarrassed I said give me my info back and she was like ok.So very unprofessionalBut I called Denton DATCU and the lady was so nice and very helpful”
“Kristie and Sushma and of course Penny are all amazing staff at this location I could not be more pleased. I called Tuesday afternoon about refinancing my auto loan they got back to me during my lunch hour on Wednesday with a new rate incredible and Im very happy how quick they closed everything. Truist is making huge changes and Im glad they have and will be forever a loyal customer for years to come.”
“I am a long time Wells Fargo customer. I went in to the FM 407 branch. I didn't have an appointment but needed to make a large purchase in about two hours. Marisol listened to what I needed and helped me with a prefect match to my situation. She is so positive and knowledgeable. I'm very happy with how I was treated and the product she suggested. Thank you!”
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1900 FM 407, Highland Village“Love this place. Got my first credit card here, diving into the real world of banking so it has a special place in my heart. The staff here is the of super friendly variety that you would expect from tellers. I'm not in town often but there are still quite a few ladies here that remember me and my mom even asking how school is and remembering my major and so on which I can say half my family doesn't even know. They always get me the best deals to keep from getting fees with my often spermatic balance and never judge me for my odd requests like to get a quarter out of my checking account. The only thing I would wish for is an ATM outside in the front rather than just the car one when they are closed. I will often go to the one further down after hours because the get down ATM is honestly more convenient to me.”
“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”