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October 2024 by Kalin Cowan
So in love with this store and these products! Nothing compares to the freshness of these bars of soap. Also, the laundry products are great and well priced. Join the rewards program to get special deals and coupons! The girls who work in there are always very friendly and give out great samples.
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July 2024 by Caileigh Call
such a friendly location with great local lines! :)
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May 2024 by Trent Pickrell
Delaney and Kendal were overwhelmingly helpful. I had visited another location where I was treated friendly as well. But these two at the Highland Village location really went above and beyond with their service! Especially considering I arrived close to closing time, they helped make my gifts for nurses week even more special than I had anticipated! Thank you both!!!
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May 2024 by Kristine Diaz-Albertini
LOVE this store! It smells like heaven the moment you walk in. They have everything from shower steamers to laundry detergent. You can mix your own scents too! I was helped by Addison. She was the sweetest and so informative!
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May 2024 by Zoey K. (Zoey)
Love the homemade bath bombs!
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November 2023 by Jessica Magana
I went into the Highland Village location to refill my laundry detergent and the staff informed me they were out of laundry detergent that I would have to wait until they were back in stock or buy a new tub. This was frustrating because their refill policy allows you a discount when you bring back and refill. I asked them if I could have that discount applied to my purchase because I needed detergent and had to buy a new tub. They said I could not have a discount even with the inconvenience of them being out. They also would not provide me with a date of when they would be back in stock, I had to ask two other associates for them to give me a date and finally was given a date. They provided no other assistance or help and I left feeling under served and frustrated with their service. Extremely disappointed with this locations service and will be going to another location for my purchases.
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November 2023 by Betsy S.
I couldn't stay long because the smells were so strong.
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June 2023 by Ellen P.
Went there around 1230 pm on Sunday. The door was locked although there was a human in there. We walked around the front of store to see hours posted and there weren't any. We were told they opened at noon. I know the girl saw us
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December 2022 by Betsy Snethen
I couldn't stay long because the smells were so strong.
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November 2022 by LA Taylor
Love the staff here. Great sales and soap!
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November 2022 by Dana BentonLong
Would like more scents, but it is pleasant experience. Scents are mild.
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November 2022 by T Sa
Worst costumer service I have ever received in my life ! Will not step foot back in this store . So sad , I had high hopes of this store but no!!!!!!!!!!!!!!!!!!!!!!!!!!!
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October 2022 by Stephanie Jordan
My daughter had a birthday party here and the staff were fantastic! The guests made mini bath bombs! A table for snacks and gifts were provide as well as the bar area in the soap makery section. All of our guest had a great time and the parents were super impressed. We really appreciate everything the staff did to make this a memorable event!
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June 2022 by Ryan Kilpatrick
All the soaps, but the staff could use more customer service training. Friendly and helpful, but more expertise sharing needed.
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May 2022 by Branana D
Super fun soap shop where they will custom mix a scent into their laundry detergent.
