“Exceptional customer service! Paloma is my to go person, she is always polite, quick and efficient. I personally like going with her as she always has an answer to all my questions and I am always in and out quickly, no delays.”
“I can’t say anything but good things about my agent Albert Garza. He is always so courteous and willing to go above and beyond when it comes to customer service. He thoroughly explains details that he knows may be a concern for his customers. Well…that’s my experience throughout the years. He’s always promptly taken care of my needs.”
“Gabby helped me and she was awesome! She was very understanding due to the fact that I couldn’t go in person, and dis everything through the phone. She was fast and kind and the best part is she really helped me get and affordable insurance.”
“This guy know his job. I really recommend him.If you're looking where to do your taxes and get the right amount refunded he is the one.If you're looking for insurance he will quote the bestIf you need to register your LLC or DBA he will help you and explain clearly how to do it right.”
“Very amicable environment, great staff ! Very knowledgeable producers . I Will be starting soon as an agent and very excited . Everyone has been nothing but great :) Very honorable Agency ?”
“Excellent treatment from desk executives. They offer all the options and all the discounts according to the conditions of us customers.The best option to insure the entire family's vehicles.”
“It was great at Fred loya I got and Insurance policy for 163$ every 3month its liability i finely got my declaration page from my other Insurance policy with snap so I can get better coverage for the same price”
“We got the best rate for my grandparents. Fabiola was very patient, friendly and helpful. I asked the same questions various times and she was not rude about having to repeat herself.”
“If you’re looking for auto insurance Fred Loya on Alamo Road is the place to go!! Excellent customer service and very fast service. Friendly employees as well. Ask for Janet.”
“The service is a go. Complicated by so many questions but in the end things turn out well. Representative Jesús Garza finally explained the Polisa Rules well. And everything went excellent and at ? ????? he told me that he has a lot of experience and. He finally proved it. Many thanks ??”
“He was very helpful and speedy I had everything taken care of in less than an hour and a half when a previous place I went I spent four and a half hours covering the same material.”
“Pronto Insurance Agency is the best. I am very proud to carry them for my Insurance needs. Thank you for keeping a clean and well kept office and nice staff. This will only add more clients to the Pronto Insurance Group. Now I did notice some other offices that do need some curb appeal and upgrading. Like the Pronto office on Tenth Street. Clients do look for cleanliness and a well groomed staff. Thank You Mario Saldana”
“Great Assistance love the customer service. Got a good family deal. In all my years of attending that location only Thania Guzman has given me great customer server would recommend her to anyone who is looking for assistance.”
“I like the customer service, they are very attentive, they are not treating you like just another customer, it was my first option to have insurance and I am happy to see them successful with this attention they give me. It's fast and they are even very patient with you. I barely dared to make a payment over the phone and it was very fast, but I prefer personal interaction more. I am grateful to Pronto and his advisors.”
8:30AM - 5:30PM
101 N McColl Rd #10, McAllen“My experience at Bridgepoint was great thanks to Karla who helped me take out a bond title for my vehicle. She was very nice and helpful and patient. She answered all my questions and I hope she is recognized for the amazing customer service I received by her earlier today. Thank you Karla!”
“I spoke to NOELLY over the phone for a quote and it was so easy I ended up purchasing my policy right then and there everything done via email so easy so simple I had my ID card emailed to me within min ! Very nice and professional thank you so much !❤️”
“The insurance agents are professional and very helpful, the insurance coverage payments are accessible and I have been working with this insurance company for years without any problem, I recommend this insurance company if you are not able to pay a high amount of money every single month. ??”
8AM - 6PM
801 W Nolana Ave # 215, McAllen“I went there seeking lower vehicle insurance premiums. Nice clean office. Cynthia in the office was very professional and courteous, unfortunately, Progressive was unable to help me.”
“(Translated by Google) Insurance at a good price I am very comfortable with this agency. I really recommend it(Original)Seguros a buen precio estoy muy agusto con esta agencia. Realmente la recomiendo”