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“I stopped by the shop late at night just before they close and Max was so helpful. He gave me good price for my stuff and he was really kind and so what’s the lady that was on the phone I highly recommend if you need to make a purchase for anything for the low or sell anything?”
“I had the best experience ever! Ali was extremely nice and patience with my hubby and I. We went there with the intention to purchase a tablet only but with Ali charm we got a phone too lol. Ask for Ali, I promise you won’t be disappointed.”
“Drove down from Denton since we don’t have a good retro store and glad I found this place. Very clean and organized, good selection, and good pricing. The locked display cases forced me out of my anti social bubble, but it’s ok because the staff were very friendly! Jason and Greg were very helpful, kind, and checked the quality of everything throughly before I left. There was a very friendly and laid back vibe to the store that I liked. I’ll definitely be back for more of my collecting and rpg needs :).”
“My salesmen Mr. Mohsin was simply the best. He treated me like a family.
He is very knowledgeable and so friendly.
Just wanted to say Thank you so much for taking care of me from start to end.
Thank you.!!!”
“Pleased with their service!. I was hesitant to drop off my gadget because the actual company, i bought it from doesn't even want to fix it!. But they did an awesome job. Highly recommend this place!.”
“This is by far the best Metro I have been to. My guy who works there (forgot his name) hooked me up with best deals, and best phones. I am loyal to this metro now because of the customer service.”
“Mr. Leonardo and Miss Ophelia were very helpful and patient but most importantly We’re genuinely working towards helping me thank you so much easy pawn out of all the locations in Lewisville has the best customer service”
“I highly recommend getting your phone, tablet, and home internet service from these guys! They are always courteous and honest. And their knowledge is superb. Thank you Tony!”
“Jose who works here is a real honest salesman, was very helpful and never pressured me into buying too much, only what I needed. I will happily come back and buy again, hopefully from him”
“I had a great customer service experience at this T-Mobile Store
Eli is the BEST, I am very grateful for Eli's kindness and exceptional service!
He went above and beyond to make sure upgrading my phone and plan was very easy, and the best experience.
Thank you so much Eli for an outstanding five-star service!!”
“Kristen literally saved my day. I arrived at her Verizon store at Vista ridge , in tears, thinking my phone battery had destroyed my phone. I had several transactions hanging on my return calls, non of which I could make.
I have seen Kristen before here and knew she was competent but today she became a Star in my book. She took my dead phone, evaluated it, charged it!! and began to explain how to upgrade my services at a big savings to me. I was overjoyed...I'm now leaving with a working phone, taking advantage of all the promotional offerings and looking forward to receiving new, improved phone and even a new TV. I'm a very happy, loyal Verizon customer now, thank you, Kristen!!”
“There was a specialist I believe by the name of kyle we came in to there looking to get new phones and kyle came over greeted us and he helped us try to figure out what we wanted he was very we’ll mannered and he answered every question and made sure we knew all the info about the device he was outstanding keep up the good work kyle!!!!”
“Can we normalize not putting a price sticker on games? Or at least if you are going to use a price sticker, use one that comes off easy. This is a HUGE deal if you are buying one of the rare games sold here for over $100. If I have to almost damage the case to get the sticker off my $10 game then there is no way I'm buying a rare game worth more than that from here. Regardless I really like this place, they have an amazing selection and good prices.”
Open 24 hours
1501 FM 407, Lewisville
Electronics
“Went to pick up DoorDash order. Man inside had it ready in a bag and everything hustled over to get it and made sure to leave my ice cream in the freezer or keep cold. Absolutely great service”
“A very nice young man named Grant helped me in the store today. He had interesting hair that resembled Frank Ocean but he was very nice and helpful. 10/10 Customer Service”
“Ram and Hany are amazing!! Very thorough and overall friendly! They helped me switch from boost who are horrible and gave me lots of problems. I will always come here because of this amazing service! Thank you both.”
“My whole family has been getting amazing stuff from this location for years ! Absolutely amazing staff here ! All of them are friendly and so helpful ! If i could rate them higher i def would !”
10AM - 8PM
2104 Sadau Ct Ste 120, Denton
Electronics
“Ronaldo H. went above and beyond customer service. He exemplified what Cricket wireless stands for. He expertly explained what phone plan would be best for my wife and I considering we’re in the military and move around constantly due to deployments and temporary duties around the United States, now we can rest assured that no matter where we go, cricket wireless will have our back with the best phone plan all thanks to Ronaldo H. Definitely rate 10/10 in every category for that guy. Cricket truly found a diamond in the dirt with that respectful young man. Thank you Cricket!”
“Teja (I think that's how you spell it) is very good. I went in wanting the cheapest. But he talked me into paying just a bit more and have a low monthly payment. Thank you for helping me yesterday!”
“Adam is fantastic!! Always take care of me and makes my needs feel like they matter. I came in with questions about international plans as I was having a frustrating experience trying to use the Tmobile app - he called customer service for me, took care of all my questions, and found the best plan to suit my needs. Added bonus, he informed me of my screen insurance and replaced my protector for me! I left the store better off than I entered and feel like a valued customer
THANK YOU ADAM ♡♡♡♡♡♡♡♡”
“I've done business with Russell and innovative Cash for years and he is wonderful! Always answers calls when/if I needed help with a machine, trust worthy, comes prepared to any job site and a overall great guy to do business with! Highly recommend!”
“Best person around. Matt truly cares and will help ya. Very nice, patient and understanding. Worth every penny. thanks Matt for helping me with my dish move and install. Customer for life.”
“Nicole gave me first class service. She helped me with my picture taking and camera. She is awesome. I wish everyone had employees as customer oriented as She is.”
10AM - 7PM
1805 S Loop 288, Denton
Electronics
“My voicemail had a glitch and would not accept messages for the past 6 months. I tried calling Verizon and could not get past the automated "help." I went to the Denton Verizion store on Loop 288, and Shea (a real human) patiently worked through the problem for me. He fixed the error, and I now have a working voicemail service. He didn't make me feel like an incompetent idiot either!! YAY SHEA! THANK YOU!”
“Although we didn’t get the answer we were looking for, both of the staff members we’re professional and courteous. I believe one of them was the store manager.
The store was well stocked, clean and roomy.”
7AM - 11PM
1801 S Loop 288, Denton
Electronics
“It's a decent store, not as nice as some but better than others. I am a little weirded out by the loss prevention guy with curly hair that follows me all the time.... I think it stems from when I would go with my late mom, who had a stroke, and would literally spend 2+ hours there lol. But like dude, I don't steal. I like to browse. Target has some neat stuff! And my momma takes FOREVER to shop because she loves Target, and Decatur doesn't have one! So she spends her time in there! Lol but bro, please, stop following me. I'm not who you need to be looking out for. Lol but, do your job bro, good on you. I am not worried about the watching, lol but just know I see you sir lol ?”
“Great team! They answered my questions and addressed my concerns clearly and honestly. I didn't get the run around I typically received from other t-mobile stores I have visited. For example, being told my ordered equipment is out for 3 months when it was in a back room. I will be returning to this specific store for all future purchases and phone upgrades... if they keep the same practice ethics, of course. :)”
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“Cell phone chores are never a pleasant thing to take care of... I usually start online and find some customer svc # where I stupidly yell at a robot for a while and get hung up on. Eventually, you gotta go to the store and deal with it, which is usually hit or miss with ANY company. Abdul was the young gentleman working that afternoon and he knew exactly what I needed and I barely said 2 words. He fixed it in the time it took me to blink. He's magical. LOL Could not thank him enough.”