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“I have a GREAT experience with the People of this Bank. Heidi, Mohammad and Monica are excellent in customer services. I really appreciate your help for my Business need.”
8:30AM - 4:30PM
217 S Stemmons Fwy, Lewisville
Banks
“My parents have been banking with this institution for many years now. Over 40+ I believe although at various locations. Due to my father's age and medical condition, I am now helping him out with his finances. Ms. Hillebrand has been quite helpful in making the process a smooth transition. Many kudos to her for the advice and prompt service to make this happen. Thank you.”
“Commercial Bank of Texas has been paramount in the success of my business and they have assisted me with my real estate projects and daily activities. I have always been met with kindness and warmth in daily transactions. I highly recommend them for any real estate transactions and business banking activity.”
“As a long-time customer of Woodforest Bank. I can confidently say that their commitment to excellence and customer satisfaction knows no bounds. From the moment I opened my account years ago, I was impressed by their professionalism, efficiency, and dedication to meeting my financial needs. Recently, I had the pleasure of setting up an account for my son with Deya, and the experience was nothing short of exceptional. The staff at Woodforest Bank took the time to understand his financial goals and provided tailored recommendations to help him make the most of his money. From the seamless application process to the warm welcome he received as a new customer, it's clear that Woodforesr values not only their current clientele but also the future generations they serve.
I wholeheartedly recommend Woodforest as the bank of choice. With Woodforest, you're not just a customer – you're family.”
“The customer service was top notch!! Ana Avila & Sam Menard helped me open up a non-interest business checking out. They were both thorough and went out of their way to make sure I got what I needed.”
9AM - 5PM
2730 W University Dr, Denton
Banks
“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
9AM - 4PM
400 W Oak St, Denton
Banks
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“UMB has the nicest and most helpful associates of any bank we have ever had dealings with. We use the branch in Denton Texas and highly recommend them. How often do you leave a bank and think, “I really like those people!” They go out of their way to make you feel important.”
“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”
9AM - 5PM
1035 Hickory Creek Blvd, Lake Dallas
Banks
“Great bank helped us out of a jam, good customer service!
Tee was very professional and efficient on the set up knowing we was in a rush! 10 stars for this company!”
“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
“I have used Point Bank of Little Elm for seven years, however used Point Bank of Lewisville for about eight years while employed at Lewisville Family Medical Associates. I have always been treated with great respect as a banking customer. I honestly have never had a single problem with this bank. Experience with all sorts of notary from real estate to very important medical documents. You could never ask for a more compassionate branch manager. Everything that I took to her to be completed was done with with joy. Our business relationship is built upon loyalty and respect. The entire banking staff is wonderful. I look forward to maintaining a banking relationship for years come, Douglas, T (7/23)”
9AM - 1PM 2 - 5PM
2760 Justin Rd, Highland Village
Banks
“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”
“We opened a new account here today and had a great experience. Two people greeted us when we first arrived, then BJ Duehr helped us open our account. He was kind and knowledgeable and thorough. He answered all our questions and gave us lots of helpful information. While we're happy to have the "big bank" advantages of Chase, BJ treated us with the personable friendliness of a "small bank" relationship.”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“Customer Service was very helpful when my debit card was denied due to the amount - I was not aware of a pre-determined set limit for debit card transactions. She was very nice, professional and took the necessary action to assist me so the transaction could be completed.”
9AM - 4PM
915 W Main St, Lewisville
Banks
“Debbie was such a joy and a pleasure to work with in assisting me with my account today. Point Bank continues to show me I made the right choice by selecting them as my bank. Customer service is absolutely the best hands down.”
“I came in last week needing a copy of money orders purchased from this location and received them the next business day! The money orders were also purchased almost 6 months ago, and I’m also not a customer of the bank. The staff was friendly, quick, and easy to talk to. Thank y’all so much!”
“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
“Leslie and Jacqueline pleasantly and patiently handled all of our banking business today, at the Denton Texas branch, which is a great bank to handle all of your banking needs . Great people, great bank. Highly recommend. We drive all the way from Houston to do business at this bank!”
“I am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked my $500 thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a profit of $6,000.00 this is unbelievable I couldn't believe it myself all glory to God for bringing Mr John Dollerry, I really appreciate his email: [email protected]”
“I can't say enough of how great this bank has been to us. The customer service from Matthew, Jennifer, Clarence and Kaitlyn is fantastic. No matter when we've gone in they great us and call us by our first name, we received birthday cards and Kaitlyn called me on my birthday. I've not had this type of service from any bank in a number of years.”
“AAFCU locations are few and far between, so you don't have much choice as to what branch you use unless you don't mind driving across town(s). Given that, I would still choose this one even if there were more available because the employees here have always provided exceptional customer service.Regardless of which branch you use, AAFCU in general offers far better rates than banks of the "too big to fail" variety for just about everything from interest bearing accounts to loans and credit cards. Also, for certain types of accounts, they will refund ATM fees when you withdraw money from another bank.”
9AM - 5PM
1707 S Loop 288, Denton
Banks
“BB&T has the best rates on auto loans and this location has the nicest, most knowledgeable staff (the branch manager, Sam, is the best). If you have financed a used car and used the dealership to find you the "best" rate, then unless you are a manager at the car dealership, you did not get the best rate you qualified for. The finance manager gets a rate back and then adds extra points to it in order to make more money for the dealership. BB&T does *not* do this so whatever rate you qualify for, they'll give you. The dealership where I was shopping at told me that the best rate they could give me was in the high 3's due to the type of vehicle I was buying. I knew this was a load of poo so I called Sam at BB&T and asked her to see what rates they could get me. They got me 2.05% on my used car. The dealership, of course, started backpedaling and saying they were somehow able to match it (meaning they could have gotten it for that rate all along but they were trying to make additional money from me). If you currently have a vehicle financed and are curious if you're paying too much interest, call Sam at BB&T. If you know your credit score, Sam can give you an idea of the rate you'd qualify for, and then if you would like to proceed, she can run your credit to finalize the deal. Sam was quick and responsive and really knew what she was talking about. Just one point of interest can save you over a thousand dollars over five years. It's definitely worth a phone call to check with Sam on rates. You could end up saving thousands of dollars like I did!”
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“Dustin is the Branch Manager at Hickory Creek Chase Branch. I just want to say that he is simply the most helpful, knowledgeable and professional person I have ever met.”