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July 2023 by Kimberly Evje
Great experience here! Tom is great. He was very informative, honest, and no high-pressure sales tactis. He gave us the best price. I am from California, and it was more cost-effective to buy our RV here and have it shipped to California than to buy one there! Thanks Tom! If I ever buy another RV it will be from here.
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June 2023 by Scott Berry
Amazing place! Tom and Johnny are two of the nicest people I've met. My wife and I went in with very little experience and Tom made everything so easy! He never pushed us into a sale and we felt comfortable the whole time. Bought a camper the same day, which I never do, because of how Tom treated my family. Johnny and Tom are both so knowledgeable and taught us everything we needed to know. I left feeling like an expert on campers.Can't give these guys enough praise! Definitely the best buying experience I've ever had.
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March 2023 by Chris Pearson
Johnny was great. Camper is great. However we were sold a generator for $995 that later we found out was $400. The generator lasted 6 hours on the beach and died. Would not start. Took it back and was told they could do nothing for us. Take it to the dealer. Unprofessional to say the least. Owner should take responsibility for what they sell.
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March 2023 by Scott Perdue
They were closed but we enjoyed walking around and seeing the great selection of smaller travel trailers .It made us want to come back when they open to see and price our favorite.
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March 2023 by Victor Alanis
Tom has always been very helpful and very professional. I purchased a trailer from him. Help later helped me with an insurance claim against it. I ended trading it in. He gave me a fare price for it and he ordered me a new trailer.We ordered one custom made for us and we love it!! Great service after the sale on warranty issues.
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March 2023 by Russ Baltis
Nice people easy to get a handle on what to expect while camping. Listened to my needs and gave me several options that would fit those needs.
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March 2023 by F FREEMAN
great people
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March 2023 by debbie freeman
Tom and Johnny were great. Purchased a used fifth wheel. They made the whole process so non stressful. Thank you both for the great experience.
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June 2022 by Lisa Daniel
My husband and I were first time RV buyers and visited MANY RV dealers. Although every one of them had very nice sales persons, they were just that...."sales" persons. Johnny Hernandez at Traveltown Texas in Helotes never made us feel like we were obligated to purchase anything right there and then. He didn't ask us for contact information or annoyingly call us back every day asking "you still interested?" but rather gave us his personal cell and told us to call him whenever we felt ready. What I appreciated most was he let us see EVERY RV we inquired about without hesitation. Other RV dealer salesmen would say something to the effect of "sure we can look at it but it's $5,000 or $10,000 more," which always rubbed my husband and I the wrong way since we never asked for the price. We ended up purchasing a R-Pod with Johnny because we loved the layout and because he didn't try to sugar coat anything and reel us in with the usual "buy now while we have a sales price". He was honest about the "true" discount and just very informative. It was like buying from an old friend. He gave us the pros and cons with everything. Being new RV owners we were fish out of water but he made us feel confident. When our running lights didn't work we came back to Traveltown and Johnny hooked us up immediately with his Service Mechanic - Nick (aka nicest most helpful person ever)! After number of tries we realized it was our actual truck's fuses. Nick helped us all the way, which he didn't have to since it was not an issue with the RV/trailer itself but our vehicle. I know had we gone to a big box RV dealership we would have had to make an appointment and then turned away to figure it out on our own. Nick was extremely helpful. We love our RPod and would tell anyone and everyone to purchase from Traveltown Texas in Helotes! - The Rodriguez’
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June 2022 by M R.
My husband and I were first time RV buyers and visited MANY RV dealers. Although everyone of them had very nice sales persons, they were just that...."sales" persons. Johnny Hernandez at Traveltown Texas in Helotes never made us feel like we were obligated to purchase anything right there and then. He didn't ask us for contact information or annoyingly call us back everyday asking "you still interested?" but rather gave us his personal cell and told us to call him whenever we felt ready. What I appreciated most was he let us see EVERY RV we inquired about without hesitation. Other RV dealer salesmen would say something to the effect of "sure we can look at it but it's $5,000 or $10,000 more," which always rubbed my husband and I the wrong way since we never asked for the price. We ended up purchasing a R-Pod with Johnny because we loved the layout and because he didn't try to sugar coat anything and reel us in with the usual "buy now while we have a sales price". He was honest about the "true" discount and just very informative. It was like buying from an old friend. He gave us the pros and cons with everything. Being new RV owners we were fish out of water but he made us feel confident. When our running lights didn't work we came back to Traveltown and Johnny hooked us up immediately with his Service Mechanic - Nick. After a long number of tries we realized it was our actual truck's fuzes. Nick helped us all the way, which he didn't have to since it was not an issue with the RV/trailer itself but our vehicle. I know had we gone to a big box RV dealer we would have had to make an appointment and then turned away to figure it out on our own. Nick was extremely helpful. We love our RV and would tell anyone and everyone to purchase from Traveltown Texas in Helotes!
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March 2022 by Jonathan Riggins
The guys here do have really great service and are very reliable. I purchased a Chinook Dream. 6 month later I had bunch of issues. Luckily it was still under warranty. The guys took care of everything!!! Highly recommend.
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March 2022 by stephen travers
Great place on the side of the road. Really nice folks here, bought a "toy hauler " trailer for my new toy. Well built trailers can be bought here. Have my new license plate within a short time period, legal and ready to go.
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March 2022 by Alan Mills
Sadly I never even saw the trailer I was interested in. I asked for better pictures of a RV I was interested in. All the other RVs have 10-12 crystal clear pictures and the one I was interested in has 6 very dark pictures. Tommy Thornton responded to my request stating they were the only pictures they have. I guess he cannot take more pictures. Plan was to visit Traveltown this Monday. I will take my business elsewhere where customer service is a priority.
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March 2022 by Peter Prevett
Incredible customer service. Above and far beyond expectations. Tyler knows what he is doing and will do everything possible to make the customer happy. I would never go anywhere else.
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March 2022 by Terrance Cooksey
Too expensive on there trailers but nice
