O'Reilly Auto Parts in Helotes, Texas, located at 13523 Bandera Road, is a popular destination for auto parts, tools, and accessories. Customers appreciate the helpful and friendly staff, who often go the extra mile to assist with finding parts and providing support for various projects. Many have praised individual employees for their exceptional service and knowledge, making O'Reilly their preferred choice over other local auto parts stores. The store offers valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, customers can benefit from the free Loaner Tool program, which requires a refundable deposit. The store is also recognized for its military discount available for veterans. Overall, O'Reilly Auto Parts stands out for its attentive service and commitment to helping customers with their automotive needs.
I was in your store the other day and Isaac was so helpful and very welcoming! 👍
October 2025
Jimmy was extremely helpful, and knowledgeable in helping me find all things I needed for my vehicle in a timely fashion. Daryl helped me on a previous occasion to get my new brake pads earlier in the week and was great in making sure I had the best quality brake pads!
September 2025
I called due to me having a dead battery and Ricardo was extremely helpful on the phone. So, I went in to replace it and Warren changed out my battery and found out it was still under warranty. God is good and Warren is my hero! This location will now be my go-to! Excellent customer service! Top notch!
