Advance Auto Parts at 12929 Bandera Rd in Helotes is a trusted destination for automotive needs. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can take advantage of free services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. The staff at this location is known for their helpfulness and knowledge, often going above and beyond to assist customers. Many reviews highlight the friendly and professional service provided by employees like Sky and Juan, who are praised for troubleshooting issues, performing diagnostics, and offering personalized support. Customers appreciate the store’s quick and efficient service, especially when compared to other auto parts stores. The store also encourages savings through its Speed Perks loyalty program, which rewards points toward discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is highly regarded for its customer service, knowledgeable staff, and commitment to helping customers with their automotive needs, making it the preferred auto parts store for many in the Helotes area.
Matt!! I can not express the GRATITUDE I have for you!! I was really in a bind and you made the effort from phone call up to the end of the service!! Matt took the time to search for a battery that was in my price range and showed empathy and kindness to my situation. Thank you from the bottom of my heart!!
February 2025
I always have a good experience at Advance. Today, Sky helped me with a battery swap out. He was very knowledgeable and helpful. I'll continue to come here for all my auto needs
January 2025
Anthony C. helped me get my battery switched out since It was under warranty and even did a check-up on my alternator and other diagnostic. Just moved into the area, and it was great to have a friendly and knowledgeable person help me at my new neighborhood store.
