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August 2024 by Spanky The Dog
If I could give this mail carrier a 0 I would gladly. This carrier has placed on two different occasions, packages on our trash cans that are by the street. Yes you read that right, left packages on top of our trash can. On other occasions has left packages on top of our mail box unsecured, open for anyone to take them. Our mail boxes are in a row of three on the street open for anyone to take as they please. Why is it so hard to drop them at our porch? This is the mail carrier that drives the 4 door grey jeep. See pics. I don’t want anyone to get fired but this is totally unacceptable!!!!!!! I have everything on video!
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June 2024 by Josh Moses
Ronnies customer service is a 10/10
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June 2024 by Coochie Cabin Bois
I came in today, asking about a package and I was told it’s being delivered, but it did not deliver today. I’m still waiting on my package.
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June 2024 by Grace Moses
Josh is a great worker at this post office!
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May 2024 by Jeremy Cawthon
Never delivers packages on time. Lazy drivers
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March 2024 by Samantha Kelly
Staff was fast and friendly
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January 2024 by Cheryl Hannon
Unbelievable. The supervisor(?) decided one day to close our mailbox because she 'thought' that we hadn't paid. We work out of town months at a time, so we weren't aware of this. All of the mail got returned to all of the senders. I wonder who the senders were? We were also told we would get 6 months for free. NOPE. Worst federal entity lacking professionalism, integrity, and ethics.
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January 2024 by Shannon Kirkpatrick
Would give 0 stars if I could. This is the worse post office ever. People are rude and mail carrier is lazy. Doesn't leave packages in box and won't come up to the house. Loses packages and does nothing about it.
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January 2024 by Jade Hendrick
Gavin’s smile and customer service is amazing!!
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December 2023 by Renee Thompson
We love our mailman! Marcus you are such a kind man and my boys love seeing you pull into the driveway - always taking the extra step to place everything nicely on our porch when we have a package that won't fit in our mailbox. We appreciate what you do and love seeing your smiling face!
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December 2023 by H G
I received a package today that was SHOVED inside my mailbox, so tightly that it would not come out and the postman destroyed the contents. He knew exactly what he was doing. He almost destroyed my mailbox too. Now my mailbox is loose from the post because of what he did. I will be reporting this to the postmaster general and the attorney general. I have had ENOUGH of this maltreatment. This occurred in Holly Lake and I will report this to all the people who are above this post office. I suggest everyone else do the same!!
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December 2023 by Cas L
They do not even try to deliver packages that do not fit into the mailbox. When you go in to pick them up, RUDE. Dont even think about trying to use next day, or even expedited delivery. Waste of money using Hawkins post office.
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November 2023 by A Walker
Hometown post office, almost never busy, friendly staff
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October 2023 by Chris Bosh Props “Pchrisbosh1”
Really Hawkins, TX post office? You hire rude and inconsiderate people that shame your customers by yelling at them for no reason in front of other customers and have absolutely no regard for human kindness? My wife has come here regularly for years to drop off packages and the older female in the front with glasses...(you know exactly who you are) is nothing but rude and obnoxious all the time....every time and really has no idea what she is doing most of the time. I know good workers are hard to find but whoever is in management is really scraping the bottom of the barrel. You guys should be ashamed of your terrible customer service and who you hire. Josh is your best employee, I'd go ahead and fire everybody else.Why can't I leave zero stars?
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August 2023 by Sarah E
Looking a tracking number, the package is at the post office and they are sending it to sender for no reason and I can’t get anyone to answer the phone
