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February 2024 by Aaron Garcia
Very knowledgeable and helpful. Valeria helped us out so much!
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February 2024 by Jeremy C
I received quick and friendly service from Pat. Thank you ?
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February 2024 by RL S
Calling in is a little bit if a nightmare when it's busy, but the employees try to help when they can.
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February 2024 by Lori Albert Atchison
Terrible service. This is the last time I will use them. I think they are just too busy for the amount of people they serve. Second time for lost prescription...saying never had it but I have it confirmed it was sent. I'll ask for a refill and they never communicate at all with me on refill status. It took me over a month to get a prescribed inhaler with each call getting a different reason why it wasn't filled.
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December 2023 by HYPERNESS313
Never had any problems before but today was bad. Lady working the counter asked my name & DOB 4 times even though she kept cutting me off when I tried to spell my name ? lady chill - ain't no reason to be this rude come on
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October 2023 by Benjamin Christensen
Doesn't answer the phone during biz hours!
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October 2023 by Patricia Horn
The last few months the customer service has really become unprofessional and lacking. Hopefully they can work on re-training or replacing the employees that are a mess.
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September 2023 by Monica Rivera
Lady on the phone I just spoke with was extremely rude! Abruptly hung up on me even after thanking her and wishing her a good day!No one bothered to call me to notify me that the medication my son needs is on back order. So here I am with nothing to give him! Now I have to wait until tomorrow to call his doctor to cancel the prescription to send it else where and wait all over again. The lady could have given me back up options but she didn't seem to care one bit about the situation the pharmacy has put me in.
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April 2023 by Michael R
Hey the pharmacy closes at 7pm now!The drive thru is working!Google is slow to update, take care.
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January 2023 by Thurston Smith
Polite and helpful. No issues with my 3 month prescriptions!
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December 2022 by Candace Hall
The pharmacy tech, Katy and the pharmacy manager, Michael were so kind. They both went above and beyond, even checking my records to make sure I was current on vacations. So surprised to find people that went out of their way like this.
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December 2022 by L Han
The absolute worst customer service. The supervisor is also unfit for her position and is in desperate need of coaching when it comes to handling issues. I have filed a formal complaint with corporate.
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October 2022 by Wani C.
Excellent service! Always friendly and helpful. Not sure why there are some low reviews. I've used them for years and always been happy with the service.
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August 2022 by Candace Estes
The pharmacy tech, Katy and the pharmacy manager, Michael were so kind. They both went above and beyond, even checking my records to make sure I was current on vacations. So surprised to find people that went out of their way like this.
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July 2022 by Lindsay Pack
I highly suggest this pharmacy!!! I happened to notice they only have (as of June 2022) one star rating which is Terribly wrong! So I'm posting that this is an amazing pharmacy. I was very pleasantly surprised that a Walmart pharmacy would be like this. Every person I've interacted with over the 2 yrs we've been in haslet has been excellent. And this is the only pharmacy I've ever been to where the pharmacists will often interact with me and others without being asked. They'll call out to people in line or at the counter and make sure we are taken care of. They've many times made extra effort to get ready a prescription for me (and I've seen for others too) that wasn't ready yet in most cases because it was just called in less than 10 minutes prior. And the pharmacy techs have many times informed me of discounts available to all patients online and suggest them whenever insurance companies' coverage leaves the price very high. And if it doesn't work because I'm not eligible for the discount they'll suggest similar medication for me to call my doctor about. So they all go above and beyond to help their customers and have far exceeded my expectations in ways that I wouldn't have known were possible. I'm shocked at the low ratings. I did notice at least most other ratings were years ago so perhaps they used to be bad and I can't comment on more than two years ago. But this is currently and for the past two years by far the best pharmacy I have ever used in my 25 years of adulthood!!!