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December 2024 by Karishma Carol
Went in at 6:58pm [ now i understandi was cutting it close to the closing time - but THE LIGHTS WERE ON!!!!]. There were 3 employees at the counter! WENT TO THE COUNTER AND SAID HELLO AND WAS IGNORED BY ALL 3 EMPLOYEES! THEY WAITED UNTIL IT WAS 7PM TO SAY SORRY WE CANNOT TAKE YOUR PACKAGE! It would've taken less than a minute to scan my package!
EXTREMELY UNPROFESSIONAL! They did not have to wait 2 WHOLE MINUTES TO TELL ME THAT! All they seem to have been doing was putting tape over a box that was already taped and standing still!
It was an older Indian man that seemed like the manager who was being very passive aggressive in his tone and telling the other two employees to do something else while I was waiting at the counter just so I could be ignored!
YOU'RE GETTING PAID TO DO YOUR JOB LITERALLY UNTIL CLOSING TIME NOT UNTIL YOU DECIDE YOU'RE CLOSED.
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December 2024 by Demir Altay
Walked in at 6:58 pm to send an important package said hello to the guy at the counter, there were 3 employees there and the guy waited until 7pm to say they were closed... We could've been done in 30 seconds but no. Absolutely worthless!
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December 2024 by Savannah Galvan
if I could give zero stars I could, I called this location because my package has been delayed for more than a week now. This was the location it was listed at as it’s been delayed, I called to get information about a new delivery date or as to why it’s been delayed for so long, as soon as the worker picked up the phone he didn’t even bother to hear out my problem, I was automatically told to call customer service and then got hanged up on. Very rude and unprofessional, I was hoping to get the good customer service that other people have posted about it.
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December 2024 by Divine Prosperity7
The customer service was exceptional he helped solved my needs in a timely matter. Thank you
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December 2024 by K Flem55
Thank you to the lady that found my wallet! Best service!!
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December 2024 by OffGridDude SoColo
Refuse Amazon shipments all the time
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December 2024 by Cindy Russell
Had an extremely important package that was overnighted 6 days ago and still have not received. Was told it was three stops away yesterday and it did not deliver. Package was to be delivered today and it’s in Haslet Texas 20 min from me and not going to be delivered again today they forgot to put on truck. So now tomorrow. They have lied several times and this is unacceptable.
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December 2024 by Charles Passmore
Never had a problem if I did it was I didn't do it right and they helped me correct it.
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November 2024 by J Max
Fake store numbers don’t work an they steal packages
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November 2024 by Davya Landoll
Quick and pleasant transaction.
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November 2024 by Pam Wilkinson
Customer service. Everytime I come in they greet me, hold conversations. Best UPS store hands down.
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October 2024 by Emilie S.
Fantastic service! The supervisor here is so knowledgeable and helpful, I had a great experience in both customer service and timeliness.
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October 2024 by Brooke DeMille
I love coming to this UPS for shipping or returns. The associates are very nice and professional. I usually bring my kids in with me, and they are so nice and open the door for me and help me take packages in from my car if I need help.
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October 2024 by Kimberly Makay
This location has been wonderful since opening. They have always been welcoming and friendly. There is always someone available to help. Highly recommend this location.
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September 2024 by Marcus Ardoin
I don't like going to the ups store because the people that work there are rude always
