“My cousin wanted to do a wire transfer to send money for earnest and option money on their new house. We weee running late with everything. The tellers were kind enough to help her and get a manager to assist . Normally it takes an appointment to schedule the wire but the manager was able to stay late and help out. The money was due by 5pm and the bank closed at 4pm. I want to thank Bank of America staff for going the extra mile. It's her first house and now they are happy to secure it. Thank you!”
“Decent experience. Friendly and helpful but a very long wait. Only 2 people working. Glad it wasn't very busy. Not a bad location. Next to Boston Market.”
10AM - 4PM
353 Trophy Lake Drive, Trophy Club“Easily the best customer service I ever experienced in any bank of america center. Everyone at this center were so polite and welcoming. They addressed our concerns and infact helped us to manage our account better. Special Thanks to John”
9:00 AM - 5:00 PM
1429 N Saginaw Blvd, Saginaw“Nice little bank. I had to find another bank close to my house because my Capital One closed 3 of their near locations. I need an ATM for cash deposits. I geared toward Chase because I had a $150.00 coupon and there is one in the parking lot of the grocery shop I use most of the time. I was a little frustrated because I had to wait awhile. Gave the banker a hard time when she got to me. Yomaira Garcia handled me superbly. And I can be really difficult when I'm not happy. WAY TO GO GIRL!”
“Ryan warmly welcomed me and introduced me to Kristen who was amazing. She prioritized my time while being genuine and relatable. Kristen actively listened and noted our discussion. Great experience. Thank you Kristen!”