-
December 2023 by Janie Gonzales
Whenever you call for any questions, they put you on hold for a bit,and then they answer just to ask you what it is that you need; you tell them your question and then they say they'll transfer you to the right person and you get transferred just to hear the answering machine so you can leave a message. Horrible customer service!
-
December 2023 by Marty Zam
It's staff is very attentive and professional I personally come on Saturday morning
-
September 2023 by matthew moreno
Been my bank for years, as well as my father's before he passed. They have done so well and I continue to cherish this place. Top notch and A++
-
February 2023 by Cynthia Vargas
Have been banking with them for several years. Always receive excellent customer service. Would recommend becoming a member.?
-
December 2022 by Nora
Always greeted with a friendly smile.Opened an account here to take advantage of a super great deal on refinancing my Nissan Texas Titan Truck.Also, guess what, if you'd like to skip a payment this December, 2022, You can, by paying $20.00 for charity. Isn't that amazing?Helping hands helping others. Awesomeness in a nutshell.Hope you decide to check them out. You can't lose.
-
October 2022 by Michael Ramirez
Love my Credit Union. The website offers so much information on member benefits, Online banking, Card Valet to get alerts when I use my debit or credit card, Trustage for Life & Auto insurance , Wealth Management & Financial Planning with Marc Hernandez to plan your retirement, Bacon Loan pay to pay my loan online, Free Bill pay, and so much more.
-
September 2022 by Becca Goad
RGVCU made refinancing my vehicle a breeze AND saved me a ton in interest. Great customer service as always!
-
September 2022 by Amy Martinez
Daisy took over 15 mins to do a deposit for my daughter that I do very often and asking for ID because random ppl go and give free money to account members by depositing into their accounts! Service has gotten ridiculous and that’s why I left now to get my daughter to leave this bank as well!! Drive thru service and if it is polices look back at cameras and every time I deposit no one ask for ID, so either follow your policies 100% or don’t make up your own Daisy
-
September 2022 by Lee
Very easy and convenient for your banking needs. I love the rates for loans as well.
-
September 2022 by rey zamora
Great bank great customer service there app is very easy to use
-
July 2022 by Raymond Alvarez
This bank is no good it takes money from you for a club account for you use for bad credit but when you tried using the money they come up some excuse not give you your Owen money
-
June 2022 by Hannah R
Workers are always fast, informative & on point. Online services always work. Good hours. Also debit card... Best debit card I've had. Always arrives on time. No bad fees. Always checking for fraud before I buy from a weird website (which I do often). ATM always working.Good security, good people, good service.
-
March 2022 by Melissa Ramirez
Pass-the-buck customer service. When moving from another state, don't expect your cashier's check to be available for 2 weeks. If they loose power be prepared to use cash. This is basically 3rd world banking. Ordered a new debit card a month ago and still haven't received it because they forgot to order it!!??
-
March 2022 by Forsythia Claudio
Your online website needs improvement in function and access. There should be tabs that allow clear and apparent access to security options like setting up or resetting passwords. Thank you
-
January 2022 by Elva Smith
This used to be my favorite bank, but since they moved to the new website I am always having issues, accessing their web page is ridiculously bothersome, and even getting help resolving these issues is now a 3 call process. The website has just completely ruined my experience with this bank and even though I have done business with them for over 15 years I can no longer recommend them. Customer service will straight up be rude over the phone.
