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February 2024 by Leslie Valdez
They have the worst customer service ever.
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January 2024 by Yolanda McGee
Miki is an excellent pet groomer
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January 2024 by Marvin Willbrand
Very professional and Is gentle Employees
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January 2024 by Luna
We came at 9:08 and it says they close at 10 but they shoo us away
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January 2024 by Linda West
Great store for all of our dogs needs, food, treats, toys. Employees are very helpful also!
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January 2024 by Missy Brownyard
They are always very helpful and polite every time I go.
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January 2024 by Diana Galvan
Friendly courteous service
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January 2024 by Willis Parsons
Easy to find most pet supplies. The one in Harlingen TX you can get prescription dog/cat food but overall most other things in general you can find.
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January 2024 by Brandi R.
Horrible service! Was very disappointed in the staff at this location. I picked up my dog today and he smelled as if he had not even had a bath. I was told it was due to the basic package I picked but I paid literally $70 dollars! My dog did not smell clean at all. They showered him again supposedly because I was upset. He then smelled a bit better, making me question if they even had showered him to begin with. You would think with these ridiculous prices, they would at least go above and beyond. The staff seemed very annoyed and the male groomer was not friendly. I over head them even talking stuff about another dog, using explicit language. It is so sad that people that do not enjoy pets work at a place like this. If they do not like their job, they should not be working there. My dog was very scared and shaking. My dog is like a family member to me. I'm sure everyone else who takes their pets feel the same love toward them. We expect them to be taken care of 100 percent.
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December 2023 by Annette Salas
Only cause they really need some roof work it leaks when it rains is all other then that cool people ??
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December 2023 by Mark Martinez
Excellent experience today. All of our Maltipoo dogs come here and the staff is extremely friendly every time. We had a small hiccup today but it was handled professionally by everyone and a quick resolution was found. Liz and the grooming staff were excellent and we are happy to continue to bring our furry pets to this location.
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November 2023 by Urbano Mireles (Urban)
My son is 8 he cared for a fish that died and he let the giu know but you can tell he doesn't like his job he answerd rude and with sarcasm he needs to get trained on better customer service smile man you don't like your job then find a new one
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November 2023 by Amber B
I just moved to town 3 days ago and can not find my dog's precription card for her food. They wouldn't even make a 1 time exception to give her thr food she needs until I can get it. They were very rude and I will never go back to this store. Nice way to greet a newcomer.
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October 2023 by Jeremy Castillo
Awesome loved the service.Pet friendly environment.
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October 2023 by Litisha Alkhatib
Great place when you need something. But when you need help, it's a hassle. We waited over 20 minutes for help to get some fish and asked 3 times for help.