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August 2024 by Diana Gomez
Great experience!
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August 2024 by True Story YO!
Stay away from this rage bait place!!! Went today with my niece so she could look at vehicles, as I drove in, A black/dark blue Honda looked like a sonata that was far away from me Was backing up from the parking lot, and as he turned the car to faced my direction and again he’s FAR AWAY FROM ME!!!!!!!, started flashing his lights at me aggressively, didn’t think he was talking to me because he was Just pulling out, so no time for him to see me or even have anything happen yet because again, he was far away from me and I was just getting there. I ignored it because again didn’t think they were talking to me because why would they be, I just got there. as I continue to drive into the lot so my niece can see the vehicles and I waved to one of the salesman checking on the cars I looked in the rearview mirror The man in the black Honda Lowered his window and started gestering to me then made a sign with two fingers and he just looked aggressive and mad and I was confused, not sure if he was even talking to me because again don’t know what happened and HE WAS FAR AWAY!!! I’m confused but ignore the whole thing and he finally drove off. All I could think of is that he was trying to tell me that it’s a one-way entrance or something like that. BUT ACTUALLY, on our way out I saw, there’s arrows painted on the driveway one arrow going in one arrow going out and I’ve been here before it is NOT a one-way, even if they change the rules and trying to tell me it is one-way, he’s going about it the wrong way and more importantly why so frantically if there was no threat or danger of any way shape or form?!?!?!?!? We were far away from each other. it was dead. There was no traffic , completely unnecessary, he had blue shirt on Looked like he was one of the workers if he was the main boss, he’s not the boss of me that’s not a way to talk to customers or potential customers even if I’m not a customer yet he made sure that I won’t be , that’s aggressive behavior is not welcoming, unprofessional, unhinged, unnecessary, and again highly unprofessional With obvious anger issues. With This rage baiting I’m not taking my niece there absolutely not!!!!! I’m keeping him far away from her!!!!
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August 2024 by April Leal
It was my first time here and I was extremely impressed. Pete caballero went above and beyond to help me get my new vehicle. Such a blessing. I recommend to get your car here!!
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July 2024 by Hilda Alvarez
Shane is a miracle worker!!! He was able to help out my brother in a bind and at the same time helped me as well. If you are even remotely thinking about a vehicle come down and ask for Shane!
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July 2024 by CHRISTOPHER OLOUGHLIN
It was the best car buying experience that I had. They were transparent, honest and extremely helpful.
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July 2024 by Becky Meza
Always a great experience when buying from Payne pre owned Harlingen ! Thank you to Pete C . for helping us every time on buying a vehicle, he is very nice and does his best to get you into what you want . Once again it was a great experience purchasing a vehicle with Payne pre- owned in Harlingen Tx .
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June 2024 by Jovana Garcia
Family Vehicle Upgrade Needed!
Staff is very friendly and helpful. They found the vehicle I was looking for and brought it to their Harlingen location as this was a closer commute for my family and I. Thank you Joe Alvarez for your assistance with our Expedition!
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June 2024 by Alicia Lakey
Adam and Hector provided exceptional service! Despite a warranty mishap, they went above and beyond to assist us, consistently keeping their word. They were a pleasure to work with!
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May 2024 by Irmalinda G
HECTOR CRUZ leads an excellent crew. He excels in providing the highest quality vehicles at competitive prices with best financing to meet our needs We are very pleased with our purchase! MANY THANKS to PETE CABALLERO, our salesman for his customer service. We are very grateful to every one at Payne auto group for their hospitality!
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May 2024 by Raul Charles
Noe Garcia was awesome salesman. He was professional and courteous. Made the whole experience smooth as possible. And the dealership Manager Hector Cruz was very helpful and informative with the banking process. I highly recommend them!!
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May 2024 by Tamara N Davila
Big thank you to JD and Hector at Payne Auto in Harlingen,TX. They were able to help me out of one vehicle that I loved and into another one that had everything I needed. They truly understood my situation and did everything possible to make it happen. Thank you very much!
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May 2024 by Erick Dominguez
I’m beyond grateful to do business with Hector Cruz and his guys , they did an excellent job getting me into my pre owned truck , sales man Juan Buenrostro went above and beyond , traveled to McAllen to get the truck I wanted and needed , that says a lot about this team, friends and family ,,.. if you are looking for an honest deal , and good costumer service .. Hector Cruz and this guys are the ones !!
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April 2024 by Abril Hdz
Excellent service! Joe A was helpful and extremely trustworthy! Payne-Harlingen exceeded my expectations! Thank you!!
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April 2024 by Mariano Perez
Hector was really professional and he was nice to our situation he helped us out with good financing thank you we were grateful.
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March 2024 by Pablo Padron
Adam and Lupe are amazing. They are the kindest and most helpful people I have ever meet. They are willing to go the extra mile to insure that you are happy and comfortable with your next car truck or suv purchase. Go check them out today.
