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July 2024 by Bob Haver
got tired of chasing employees around to ask some questions, even sat at the pro desk for 15 minutes before the cashier would talk to me telling me no one was working the desk. Pro Desk I think not!
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July 2024 by Carlos Salazar
Always nice recommended!
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June 2024 by Jay Mart
Good customer service. Found what I needed thanks to a young lady who helped me.
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June 2024 by Bertha Valverde
Lowe's Home Improvement is a very wonderful hardware store where you can find ceiling fans, ceiling lamps, patio furniture and other things too for your homes.
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June 2024 by Richard Park
When I wanna improve my home, this is where I get the stuff.
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June 2024 by Joseph Smart
I don’t understand how a place of business such as Lowe’s puts up with some employees. I shop quite a bit at Lowe’s and don’t often use my account but last night I was very bothered. I purchased a push mower along with other items and decided to pay with my birthday gift cards. after using the self check out and bagging my items Astrid came and said I would have to use another register so I pushed everything over and she had to scan and rebag the items. Once the gift cards went through I handed her $300 to cover the rest. Her finger nails were one inch past the tip and she could hardly use the register, after trying numerous times to insert the cash into the reader she asked if I had a straighter bill because the corner was folded and she could not unfold it. Meanwhile the other self checkout customers also had trouble and two other Lowe’s employees were just standing there goofing off. As a customer that also works in customer service there needs to be a talk with employees to try and assist customers and have dress code as far as nails because the type of work at Lowe’s requires picking up and lifting items instead of just trying to look cute with mile long nails with jewels attached to them
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June 2024 by Claudia Almanza
If I could only live there. I would be so happy.
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June 2024 by Billy Bob Big-Johnson
Way better customer service than their competitor across the highway at the same price...
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June 2024 by Lety Coronado
Excellent customer service from Nicolas. Very patient, helped us with our order, checked us out, and gave us an estimated time of completion.
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June 2024 by Ruben Nieto
Shout to lowes employee who helped me out yesterday with helping me find the right pipes and accessories for my sprinkler system.... give him a raise .......lowes are always helpful
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June 2024 by Linda Bacon
Bought materials for a deck and picked up at curbside...
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June 2024 by xScarlett.Blossomx
Went there before closing between 9 and 9:30 and could not get anyone to help find the acid cleaner we needed. The lady up front pointed us towards the back but I had to look up online where to find it myself. We finally found the item, my dad wanted to know more about it and had some questions but after pressing that button several times and waiting in that isle for 10 mins no one came so we had to once again look it up online. We finally figured out what else we needed and headed up to the register. We bumped into 2 workers they were both laughing with each other. After they saw us and my dad asked if they could help with some questions he still had the one guy turned his back without a word. We talked with the other guy there named FRANCESCO but he was no help he just kept pointing to the can and telling us read the directions like hello if we wanted to read the directions we would have done it that's why we were asking him. Duh. They both need to be retrained because their customer service skills are seriously lacking especially that other guy who was standing there and acting like we were more of a nuisance than paying customers. Terrible experience. I'm just gonna go to home Depot next time.
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June 2024 by Frank Villarreal
Francisco in Plumbing department help Ed myself and my wife which is the Warden and Supervisor just to say this young man is very professional informative and recommend him for a supervisor position in training very friendly and asset to this business will certainly return
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June 2024 by Susan Kirk
I went to purchase a washing machine. The one that I wanted was not in stock and no estimated arrival date. The salesperson found one similar that was on sale. I asked if they could give it to me for the same price as the other one. The manager was called. He said no. Very disappointed that they did not want to assist in my purchase. A simple sign on the other washer that it was sold out would have eliminated the problem.
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May 2024 by Mario Mendoza
Will find any excuse to not replace your items. Even though there still under warranty.
