H-E-B Pharmacy, located at 613 S Expwy 83 in Harlingen, has been recognized for outstanding customer satisfaction, ranking #1 among supermarket pharmacies by J.D. Power for the third consecutive year in 2023. This pharmacy prioritizes the health and safety of Texans, offering a full range of routine childhood and adult immunizations, as well as COVID-19 vaccines. Customers appreciate the friendly and knowledgeable staff, who are dedicated to providing help and support. However, many reviews mention that the drive-thru area is often congested, with limited space leading to high traffic and blocked entryways. Additionally, while the pharmacy staff works hard to serve everyone, long wait times have been noted, both inside and at the drive-thru. Despite some occasional negative experiences with individual staff members, the overall sentiment is that H-E-B Pharmacy is a reliable and helpful place for medication needs, with staff who care about their customers.
Right now this place is a mess during renovations. The drive-thru is shut down requiring everyone to go inside the store to stand in a line to get their meds. The line does move pretty quickly though.
November 2024
Great service. Horrible drive-thru area, this particular area has high traffic, drive through cars always blocking entry way area, due to minimal space.
June 2024
Professional and extra patient and honest caring pharmacists at this HEB Pharmacy location. 10 stars out of 10