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March 2024 by Nelda S.
Worst place to rent for customer service. This is second time they mess up my trip. First time they had us wait 4 hours for a car. Today we scheduled an 8:30 pick up and it's past 9 and they're still cleaning it guess they have just that car. The location at airport is much better.
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February 2024 by Muhammed Beeai
An exceptional experience, with a prompt, proficient, and cordial staff. The staff was exceptionally courteous and patient, the vehicle was immaculate and brand-new, and the parking spot was within walking distance of the airport departure door with very reasonable rates. The application proved to be exceedingly beneficial. Returning was a breeze.
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February 2024 by Rixardo Rdz
Great service and awesome rides.
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February 2024 by Mike Nassour
Excellent, EXCELLENT service at Enterprise Rent-A-Car in Harlingen, for the third trip in a row! The car is always ready, great rates and I always leave there with a smile.
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February 2024 by Dave Gitterman
Very informal - they made the whole process as simple as I've ever seen. Highly recommended.
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February 2024 by Gracie Walton
I would like to say that the car was nice and clean and fueled up. The reason I rated you a two is because of your customer service employee. She was rude and had no since of customer service. You need to clean up your staff in that area. NO SMILE, THANK, YOU, ZERO! RUDE RUDE RUDE
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February 2024 by Jorge Castillo
Great service and no hidden extra costs.
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January 2024 by David Cavanaugh
Enterprise at Harlingen, TX (HRL) Airport has one of the best staffs. They are courteous, friendly, and fast. They go out of their way to try and have a vehicle for you when your travel day isn't going so well. Thank you again for your help.
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December 2023 by William Kurtz
Their website says they may refuse your temporary license if they are unable to verify your identity otherwise.So, just so others in my situation are forewarned, I got there and they said their actual policy was to refuse paper licenses from out of state. I even brought my old license and passport but that didn't help.So if you are renting in Harlingen and are from out of state with a temporary license go to Budget or some other agency.
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November 2023 by Xsenia
They called me one hour prior to my reservation telling me they had no cars available. Instead of offering a way to assist, they advised me there was nothing they could do. They meant me with no car and no offer to help. Way to go Enterprise. My office will no longer be using you.
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November 2023 by Carmelita Rivers
Renting a car was convenient and the process was easy. Jimmy was very knowledgeable, answered all my questions and gave me a upgrade.
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October 2023 by Valerie Garcia
Very poor rating ... I reserved a vehicle so when I called an asked that about the payment method ..... I specifically to the attendee that I had a Bank card..... was told to go to thier other location ... an reservation was make before got ... only to be told that they just rented the last vehicle....so what are reservations ....for
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September 2023 by Alexis Stockton
I highly recommend renting from Enterprise! The service was outstanding! Rebecca helped me when I first picked up my rental car. She was super friendly, relatable and professional. When I returned the car, GG was also friendly, professional, and so helpful! They both went above and beyond to give me the best experience possible. The car was clean and was perfect for my quick trip to Austin and back. The hours are very convenient, especially when I returned later in the evening. I will most definitely return!
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July 2023 by Donna B. Thomas
My most recent rental was a breeze at the Harlingen Enterprise location. Loreno Benavides who assisted me provided excellent customer service.
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July 2023 by christopher palm
Rented at Harlingen airport, staff at counter was super helpful and made the pickup/return process easy. Will be using Enterprise again when at Harlingen!
