About Mercedes-Benz of Harlingen A Bert Ogden Dealership
Mercedes-Benz of Harlingen, A Bert Ogden Dealership, offers a top-quality experience for those seeking luxury vehicles. Customers praise the dealership's beautiful and accommodating facilities, which create a welcoming environment. The sales team is highly professional, with staff members like Jose Hernandez and Jake being especially supportive, patient, and attentive to customer needs. They work diligently to find the right vehicle and make the buying process smooth and enjoyable, often going above and beyond to meet expectations. Many customers highlight the great prices on new and pre-owned Mercedes-Benz vehicles and appreciate the extensive inventory available. The dealership also excels in customer service, with staff like Xavier in service praised for being courteous, kind, and professional, explaining everything clearly and making clients feel valued. Financing experiences vary; some customers had positive interactions, while others felt pressed during the process, especially regarding extended warranties. Despite this, most agree that the dealership’s facilities and staff provide an excellent overall experience. Customers consistently recommend Mercedes-Benz of Harlingen for its friendly staff, beautiful premises, and commitment to making luxury car ownership accessible and enjoyable. Overall, it is a dealership that emphasizes quality service, a friendly atmosphere, and a wide selection of luxury vehicles to suit different budgets.
Great customer service and personal attention. Xavier Calderon is a great service adviser, truly takes care of his customers.
November 2025
As always Bert Ogden family does everything to ensure you leave happy and with a new vehicle.
November 2025
Their new premises are beautifully accommodating and the customer service at Mercedes Benz of Harlingen is Over the Top Excellent! Both Robert Soto & Jose Hernandez were amazing and so was Joe Cantú in financing. We will definitely Recommend this dealership.
