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November 2023 by Joann Taraszka
I had such a great car buying experience at Cardenas Mazda dealership! The transparency, time, and helpfulness, especially from Robert Chappell and his team, reflect a commitment to customer satisfaction. It's great that they were patient and willing to address all my questions, turning a routine oil change visit into a successful transaction with a fair deal!!! If you’re in search or even wondering about looking for a new Mazda… go here!!! The team is just so genuine and so helpful! Thank you all! I appreciate you!
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November 2023 by Aly Dls
I just want to say thank you so much to my sales advisor Connor and his general manager Robert Chappell, these two guys went above and beyond to help me get into my dream car, a Mazda CX5 and it was the easiest and smoothest vehicle purchase I have ever done.. 5 out 5 stars for their customer service!
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November 2023 by Fluffy 420
Great customer service!! Connor and Robert helped me out and got me approved!! I'm a returning customer and was able to upgrade my 2014 Nissan Sentra to a 2021 Honda Pilot Special Edition. The SUV was in excellent like new condition. I told them it needs an alignment and had me bring it in and fixed immediately. If you are interested in getting a used or even brand new car please come by and check out there inventory. You will not be disappointed. World class customer service and definitely 5 stars across the board!!
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November 2023 by yourmother rocks
I just purchased my a brand new 2023 Mazda 3 sedan and I'm excited to get it on the road!I want to thank Robert and Connor for their awesome customer service and for helping me all throughout my entire purchase.They were very transparent and provided great advice since day one.I would definitely refer my friends and family here.Thank you Cardenas Mazda!!
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November 2023 by Ariya Tafolla
Conner and Robert were so great to us! They were very transparent about everything from the get go. So glad we decided to purchase our Mazda with them. Their customer service is superb.
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October 2023 by Gabriel Sotomayor
Taking this time to write my first ever google review because I think it is well deserved. I am passing one month of ownership of my new 2023 Miata GT RF and I absolutely love this car. I want to thank Connor, Robert, and Dan for the smoothest dealership experience ever. They gave me a great deal at MSRP, a couple goodies thrown in, an amazing financial package, and no strings attached! They are true professionals, 100% transparent, never pressured me with options and extras, and even dissuaded me from spending more than necessary. If you are considering a Mazda in RGV (or a BMW/Mercedes/used car) then look no further than Cardenas. It is safe to say they have a gained another loyal customer.-Gabe
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May 2023 by Rosa Torres
Putting 1 star because I can’t put zero. I went to look at a vehicle they had online and arrive to the Harlingen location Cardenas Mazda the vehicle was not there. The salesman said he would help me get the best deal and lowered the price of the vehicle Robert Chapelle the salesman. He gave me a rough estimate and said the vehicle would be there the next day. I made the mistake and did an application . The next day vehicle is not there the owner of Cardenas lend the vehicle to his friend. The salesman said they don’t have control of what the owner of the dealership does. So they can’t get the vehicle back to the dealership to have me test drive it.They told me the vehicle would be back at the dealership Monday. The salesman Robert Chapelle didn’t call me back to tell me anything or give me updates I had to be calling them. When I received a text about the vehicle not being there until Monday I was upset. I felt like they had been playing around with my credit and they were untrustworthy. The salesman Robert made it seem he had a good deal and was going to go above and beyond it was all a scheme. This was unprofessional for them to tag me along and didn’t even try offer me another vehicle for the same price range.I got upset and told them to stop negotiating since I no longer wanted to do business at this dealership.I do not recommend this dealership. 3 days of having me wait to test drive a vehicle then they don’t want me to get upset yes I made a mistake by filling out the application. Lessons learned some dealerships don’t care about customer service they just want the money.
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March 2023 by Yvette Arroyo
Best customer service! They take the time to find a vehicle that you love and fit’s your needs and lifestyle. They remembered and took into account every detail that I asked for and had the perfect vehicle choices lined up for upon my arrival. Thank you Cardenas Team!
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August 2022 by Capitán Gee
My wife and I had the pleasure of purchasing a brand new car from here. The two gentlemen that helped us through the buying process were very informative, knowledgeable about their product and were very welcoming. We felt no pressure from these two gentlemen to buy. The best car buying experience hands down.
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April 2022 by Carl Johnson
We were very happy with our purchase of our CX-5 at Cardenas Mazda. Javier (salesman) and Robert (manager) were extremely helpful. No games, no pressure for extras. I knew the car I wanted and the price I was willing to pay. They didn't start out with an extremely inflated price (as I experienced at other dealerships). Within 5 minutes the negotiating was over. Rudy (finance) was also friendly and helpful. He offered various extras (warranty, GAP ins., etc.) but there was no pressure when I opted out. Thank you!
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February 2022 by Adrian Martinez
Want to buy a vehicle with out the typical hassle sales man.Go to Cardenas in Harlingen.Talk to Javier at Mazda side and Robert.It was as easy as buying a head of lettuce at H.E.B.And they are not marking up cost to their prices (adding money to your coat due to today's market)!!Adrian MartinezMy wife bought her car Thier a week ago...Best experience ever!!!Adrian Martinez.
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September 2021 by Michelle Cho
Recently purchased a brand new Mazda 2021 with the amazing Mazda team. After multiple failed attempts at several different dealerships throughout Rio Grande Valley, Cardenas Mazda in Harlingen was an immediate winner. I appreciated their excellent customer service where I was treated like family. I can honestly say this was the best car buying experience my family and I have ever had! Highly recommend this location for those interested in purchasing a vehicle.
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April 2021 by Samir Leal
Amazing customer service!Lorraine and Robert took great great care of us, We tried multiple dealerships in Mission and McAllen, and Cardenas Mazda in Harlingen by far has the best most personable service!Most definitely will continue doing business with them for a long long time.
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April 2021 by ss asmr
Everyone was so friendly and helpful! Got my new car that same afternoon. Definitely recommend.
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April 2021 by Michael Gomez
Love this dealership went above and beyond to make sure I got my vehicle thank you to Lorraine and the staff for such a wonderful job and experience definitely will purchase again