-
November 2023 by Michelle Morales
Horrible service department!!!We left our vehicle a month a ago that we bought there due to a water leak in the interior back cab. I call for an update service rep says he will call back and they never do we have to call for a damn update. Two weeks ago service rep said he would have to see if we get approved for a loaner and again never got a call back. Wasn't able to ge a damn loaner cuz of the transition from Boggus to SAMES when we dropped it off and as of today there are hundreds of customers in front of me to get a damn loaner. Asked to talk to the General Manager Jacob Boggus and according to the scheduler he doesn't take any calls from customers. RIDICULOUS!!!We were a returning customer but after this experience wouldn't go back to purchase another vehicle or much less recommended them.
-
October 2023 by Renato Arizpe
All you buy here is Junk and then get blamed for adding bad fuel ⛽️ not covering anything or caring for anything if you get stranded on the road!Being a Tipton Customer out of Brownsville, I made the terrible mistake to purchase here!The sales rep was really good at selling a pick up to me! I wish he’d be as good to at least care or figure something out about my issue.I bought a 2023 F250 Gasoline ⛽️ big mistakeThere is something wrong with the vehicle and left me stranded in Houston! The blamed me adding fuel at a gas station that had water!I was traveling with my full fleet, and none of my other vehicles had any issues with the fuel at the gas station.It has been 26 days now and my vehicle is still at a dealer ship in the houston area. The dealership is called Destination Ford. They were kind enough to call some one to get me to the airport, and thats pretty much all the help i got.Sames Ford did not offer any replacement, loaner, rental, tow truck, or any kind of help! In fact they tried to sell me another vehicle purchasing that junk i bought at a way lower price!Total Joke!I really hope no body else goes through something like this! It is stressing and frustrating!
-
October 2023 by Noah Castillo
Los MUCHACHOS at Boggus in Harlingen make it happen! Jesus Gonzalez El Tanner Ernie and El Tiny were superb! And when I say making it Happen I’m talking about 4 awesome cars in the past few months! Jesus G possesses an energetic attitude of making sure the customer leaves with what they want! I am a testimony to that energetic attitude that man possesses! Great customer service every single time!
-
October 2023 by Kaci Kemp-Spikes
My husband and I had the best experience purchasing our new truck here. It was such a smooth process. They showed me exactly what I asked for and customer service was top notch. I definitely recommend Boggus and will be returning when it’s time for another one. Thank you Tiny & George
-
September 2023 by Amy Polhamus
Jeanno at Boggus Ford took great care of me! No pressure salesman, humble and trustworthy. I love my new '23 Bronco.
-
September 2023 by Monica Guzman
Our experience at Boggus Ford was good. Israel, was so friendly and attentive. He went above and beyond to give us the most Boggus Ford had to offer. Sonia was so the best. She did everything possibly financially to meet our needs. Best team effort at Boggus Ford!
-
August 2023 by Matthew Gutierrez
Excellent customer service, Mr. Steve in the commercial side was very knowledgeable and helpful every way through the buying experience. I talked to him the night before and drove 6 hours the next day to purchase a box truck and was in and out in a couple hours.
-
August 2023 by Jennifer C
Car buying gives me much anxiety. It’s a big purchase. I want to make sure I’m getting a good deal and that the dealership isn’t trying to take advantage. I was very transparent about that at Boggus Ford and the dealer was very kind, communicated, and worked to get me the best deal. Overall, my experience at Boggus was a 10 out of 10. We will purchase again when it’s time for a good deal ?
-
July 2023 by Nina Repollet
Moving from the East Coast to Texas has been really stressful. And you can imagine buying a car could be even more stressful. And Jorge at bogus Ford was amazing from start to finish. Friendly,knowledgeable,truly wants to help people. He made my car buying experience very pleasant and easy. Everyone at bogus was amazing I highly recommend this place.
-
July 2023 by Gary Burch
I was treaded with respect and great honesty from Lefty Joe. He was very knowledgeable of the products they have. He found me the exact truck I needed.
-
July 2023 by Debbie Allen
Thank you Fernando for making sure we got the right lug nuts! Really appreciated you taking the time with us to make sure everything was good! We feel comfortable knowing you are there to take care of us. Thanks again!
-
July 2023 by Phillip Ulary
Jose and the team at Boggus Ford Harlingen were fantastic! From the time I walked in the dealership I was created by Jose, who was professional and courteous. I knew what I was looking for, as the vehicle was on the lot. He wanted to make the car buying experience is easy as possible as the vehicle was for my wife. He made it possible for me to take the vehicle to the house so my wife could see and drive it without having to bring the kiddos into the dealership. The dealerships business office was super flexible and patient. I used outside financing so it was a new process for me but the business office was flexible and very accommodating. Overall the experience with Boogus Ford was a great experience.
-
June 2023 by Brianna Vela-Garcia
I had a great experience with the Boggus Ford Mobile Service. They were able to service my vehicle the date and time I requested. They were also able to service my vehicle at my house through their Mobile Service. I was able to complete tasks needed at home while they were outside working on my oil change and tire rotation. Previously, they have serviced my vehicle at my place of work. I would highly recommend this service and I will continue to utilize it myself.
-
May 2023 by Aglae Assad
Great experience purchasing our vehicle from Roger Davila. From start to finish, he was with us the whole way. Very knowledgeable and is not just looking to make any sale. He made sure to find the truck my husband was looking for. Definitely recommend him and the Boggus Ford team.
-
May 2023 by Nalu Nalu
Thank you Roger Davila for the help with my Braptor! Amazing vehicle and great customers service. For your next vehicle visit Boggus and ask for Roger.SincerelyJohn Canales