-
September 2023 by Juan Martínez
To the bank advisor who resolved all my doubts, to whom I questioned in detail and I mentioned what I needed and she knew how to solve it easily, quickly and consistently, I thank you for your patience and attention, very good for Bank of America in these situations.
-
July 2023 by Ramon Esparza jr
I enjoy coming to this bank and it's been some years now and I look forward on being a customer for years and bank of America is a very good bank
-
May 2023 by Joe Mendoza
By reading all the comments here. I’m guessing we are no being heard. It’s rush hour and only 2 bank tellers at this bank. Come on BOA!!!! Do better, people are in their lunch hour. We don’t need to spend 30m just to deposit money.
-
January 2023 by A Garza
I walked in without an appointment. Representative at the front offered her sencere apology because they were booked for the day. She offered for scheduling me in next day.
-
November 2022 by Rey de la Garza
What kind of bank closes at 4pm on weekdays?! We work as well, need a bank open when we get done. And 4pm is ridiculously early. Only in Harlingen...
-
October 2022 by Cassidy Hosein
I had a very pleasant experience with Gissel at this location. I scheduled an appointment with a notary and was seen quickly after speaking with the front desk. Everyone I spoke to was professional and had a smile on their face! PS: this location is beautiful!
-
August 2022 by Aj Vborg
I've been with BoA for 20 years and have watched quality of service decline while fees have increased. There are more greeters at the kiosk when you enter than tellers resulting in a nice group of people smiling at you while you wait in line longer than necessary anytime you need to visit physically. Every time I've need a banker to handle something, it's a 1-2 hour wait for ONE rep who can handle actual banking issues outside of tellers. I'm moving assets to local banks and credit unions.
-
May 2022 by C H
I had a very pleasant experience with Gissel at this location. I scheduled an appointment with a notary and was seen quickly after speaking with the front desk. Everyone I spoke to was professional and had a smile on their face! PS: this location is beautiful!
-
January 2022 by Arnold Hinojosa
Perhaps the worst bank in the US. I would not recommend them to anyone. They are not responsive and only want your money. Would not recommend doing business with these crooks.
-
October 2021 by James Moore
Use this bank everyday for deposits, and have to wait at least 20 minutes as there seems to be a shortage of tellers. This is the nearest BOA to me and my store. Always a wait, not once have I came in and out like at other banks. Thinking of changing banks fir work. Worst service ever.
-
September 2021 by Math Meth
This bank is awful absolutely I just wanted to cash my check and there people talking like you have time to talk but can't cash my check ?
-
September 2021 by Omar Aggarwal
No one ever answers the phone. What’s the point of banking with a company that does not care about its customers?
-
July 2021 by Daniel Villalpando
I went inside to get cash with teller since I was having issues with my card and it took me like 30 min to do so. There were only 2 tellers in the counter and when I was getting out I ask for the manager because there were 4 employees in the front including the manager. I said you should put more people in the counter to move the line faster and she replied these people on the front are my bankers ???? Well if they are the bankers I believe they can help as they were just laughing and joking in the front while customers are waiting in line to get help. Their manager need to step it up and make sure to reduce those waiting times.
-
July 2021 by Gus Villanueva
If you want to open an Account with this Bank, Don't Trust me.
-
June 2021 by Shelby Resendez
Opened up my first bank account today and Diana Robles was super sweet and patient. Super helpful and made things clear and less stressful.
