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April 2024 by Erica B.
This was the worst Target experience I have ever had. The gentleman that was scanning my items, was distracted. He would scan an item and then fold it over the scanner and it would rescan. Then he kept talking on the microphone to other workers and he would stop and loose track of what he was doing. I had to tell him several times he rescanned or that he already scanned an item. After the third or fourth rescan, I asked him to stay focused and concentrate because he keeps rescanning. He then decided to go very very slow, and he just started at me with an awkward stare and said is this better? And I said, please stop smiling and staring at me, you're making me uncomfortable and being awkward. Then he went and told all the customers and other staff, that I called him ugly. Which I did not. He said, I brush my teeth and take showers, I'm sorry I'm ugly but I was born this way. I repeated that he was being awkward and that I never called him ugly. It was horrible customer service. Not only was he super slow, and kept rescanning items that I had to tell him about, but he smiled and stared and made me very uncomfortable. A nice lady, came to relieve him and gave him go to another register. But it took 15 minutes to scan 26 items. I would have been quicker doing it myself, but the self checkout was closed. This gentleman needs to not be with customer service. He doesn't know how to properly treat them. As soon as I voiced my frustration with his double scanning. He mocked me and went super slow and smiled awkwardly. I'm not sure I will be back, and if I ever see this guy again I will not go through his lane. And if he's the only one open, I'll find a manager to help me checkout.
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February 2024 by Dawn Tootle
I typically shop on line. When I had to do a return at the Harker Heights Target, I was impressed at how clean the store was, how fast the return was handled, and how friendly and helpful the sales associate was.
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February 2024 by Lupe Brabo
Sunday at 10ish and no cashiers. The self checkout was full and we needed to wait for help until the worker helped two other customers. A special price was not applied and helped fix it but when we got our receipt our coupon was not applied. She sent us to customer service because she couldn’t help us. Again we had to wait behind two others. The helper looked at our receipt and agreed it had not been applied. A lady came up behind him, I assume she was someone in authority, and proceeded to ask us if we put in our phone number and our red card. I told her I’ve never had to do both. I usually apply coupons and use the app. Did not appreciate her insinuation that it was our fault the coupon didn’t apply. Then she proceeded to say that on Sunday there are glitches because it is a new ad. I would think if a big company like Target knows that there are issues they would fix it. At least this trip to Target helped reinforce that I shouldn’t go in to the store. I always spend too much on impulse buys.
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February 2024 by Dave Alvarado
Went in today with my son so he could use a gift card he received for his birthday. The gift card rang up as less than what was showed on the card. The employee Alexis immediately started saying how I would have to call their customer relations department because of theft of gift cards and kept going on about how the cards were probably stolen. When I asked to speak to her boss she refused to get anyone. This place is trash. Most of the employees are trash. Go online and shop don't go here.
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February 2024 by Nicky Sanchez
Everybody loves target
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February 2024 by Latasia Brownlee
Happy New Year
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December 2023 by E mauldin
Love shopping at Target and this location has the best employee experience I’ve had in retail so far in the Killeen/Heights area.
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November 2023 by Michael Bower
Store is very clean and organized. Employees are friendly and very helpful. Overall a great shopping experience! ?
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November 2023 by Bluestar Thunderclan
This is such a nice target. I went since I bought the wrong thing in Temple and wanted to see if the correct one was in stock here. Very easy to get help with the kiosks around the store. Very easy exchange process. Even got something else while here and my cashier, Nevaeh was super charismatic and kind while helping me with my gift cards.
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November 2023 by Roxy M
The store is always so clean and organized, I am able to get my deodorant and hair accessories and be on my way. Helpful staff and great products.
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November 2023 by Alma Munoz
We love target haha, can never go wrong spending your money, plus the employees are super cool. And the store is clean and always organized.
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October 2023 by Myrna Slagle (Lady M)
Fast and easy purchase online. Was ready within the two hour waiting period.
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October 2023 by Heidi
Store opens at 8:00am!! Nice and clean with friendly and helpful staff. Great variety of products across all departments. Clothing is nice quality and reasonable prices.
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September 2023 by jessica salazar
I absolutely love shopping at Target, and I wish they would build another in Killeen closer to me.Unfortunately, I will only leave 4 stars because every time I come to Starbucks and use the restroom it is FILTHY. (I’m pregnant so have to use it almost every visit) The floors look as if they haven’t been mopped in weeks and it’s giving Walmart vibes. If the rest rooms are actually being cleaned every day, they might need to be cleaned multiple times a day to keep up.
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August 2023 by BARBRA GRIGGS
This store is the filthiest Target I have ever experienced. I would rather use a port-a-potty than their facility. The employees are helpful and kind, but the Target shopping experience is not to be had at this location. I try to touch only the things I need to buy and get out of there. I tried to excuse the mess because I love Target products ?. I will add photos next time I post. Walmart, here I come.