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February 2024 by Aurora Warren
They’re always so nice and helpful. I love going here, it’s dangerous because I always spend $$ lol. Love it tho, and the ladies here are so kind!
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January 2024 by Donald Ellefson
They make beautiful jewelry, my wife loves it!
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January 2024 by Skullrydr
Exceptional Jewelry and service
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October 2023 by Keith Adams
Nice people waiting on us
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September 2023 by Leah Jones
I definitely love James Avery jewelry! I have shopped at this location for about four years now. The store is clean and well organized. The customer service representatives are knowledgeable and helpful, yet they tend to be a bit reserved. Overall, it's a great place to shop!
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September 2023 by Kylie Yamauchi
Jennifer was phenomenal! I’ve bought a few items from here and the service is always exceptional. Love it here!
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September 2023 by Lucero Nieto-Ramirez
absolutely missed the company standards. customer service was a 0/0. ridiculous
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August 2023 by Life with Asiaboo
I always have a great experience shopping here. They are very nice and professional.
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April 2023 by Harley Quinn
Staff was very kind and was able to answer my questions. The building was clean (been to some pretty filthy ones) I was also able to get my charms put on my bracelet in a timely manner
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April 2023 by Tana c
Friendliest, most helpful and most welcoming James Avery I've ever been in!
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March 2023 by Adriana Hernandez
The customer service at this Harker heights store is horrible I have been here a few times and every single visit was not pleasant.the staff always have an attitude.would not recommend.
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December 2022 by Nancy Nance
Always great when coming here. Always has to be one that ruins it all. She was rude and very unprofessional. Had an attitude for no reason. Staff came quickly and calmed the situation.
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December 2022 by Jennifer Thomason
I love this jewelry store! They have friendly staff and a beautiful selection to choose from.
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December 2022 by A. Rod
Stopped by with a MK watch just to get resize. While waiting I got a bunch of looks like I was not supposed to be there. Once that one of the ladies was available she asked how she could help. I told her and she said they only work on their jewelry and that I could go to any other jeweler to get it done, but they can't. She sounded rude. WTH?!Anyone had an issue like that before? It was just to resize a watch.
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November 2022 by Jocelyn
I love the customer service in this location. No one is pushy, everyone was so sweet and were smiling and relaxed. You can tell they actually love the items they sell. I wish I had the name of the woman who helped me, she was incredibly kind!
