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July 2024 by Y. Brooks
I usually let Loan do my nails, and while she is fast and does a good job, my painted on French tip never lasts more than a day. It immediately starts to chip and it is an annoyance to have to drive 20 minutes to get it fixed. Also, I had an appointment scheduled for 12 on a Saturday and I know this because I have it saved on my calendar in my phone, similar to all of my appointments. I was told that my appointment is instead at 1:40pm and that I’d need to come back. Needless to say, I won’t be returning. If rather drive to Georgetown. And can you all please get an online booking service? The girls who schedule are unprofessional and so nonchalant.
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July 2024 by Ashley Hutchinson
These people hurt while doing service on you the mother or sister she hurt my toes the whole time while getting a pedicure she kept letting the drill touch my skin going super fast . Jen burned my eyebrow and she knew while she was doing my eyebrows she was struggling in one spot due to the wax being extremely hot ! She just played it off like she didn’t do nothing I advised people not to come here . They do not take there time they only have 4 workers for the whole shop I wonder why ? I see why . They charge you an arm and leg for you to leave bruised.
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June 2024 by Teasia Cooper
I’ve been coming for years and I swear by them! My nails are a huge part of my personality and identity so I keep them freshly done! They are the most creative in this area when it comes to designs and making it look exactly like your inspiration photo!!!! 10 stars!!!
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April 2024 by Audriel Estell
I’ve been coming here for years and have always had an amazing experience! Loan is amazing along with everyone else as well
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April 2024 by Nella Perez
Simply the best! she does pretty much what i ask for on my nails . I go with Loan . i love her! ? this nail shop does great work!
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April 2024 by Joanna Traverzo
If you are looking for a place to do your custom nails, pedis, lashes this is the place! The ladies here are amazing at what they do. I have been using them for the last 2 years and I have nothing but compliments to give them. My lashes are affordable, last 3-4 weeks, appointments and quick and they always work with my schedule to fit me in when I need. I only like going to places that offer natural looking acrylic nails and this place does, my nails look so natural and they are so quick. The best part is how clean they are with their products and how much they sanitize after each person. I love coming here! Thank you!
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April 2024 by Alicia Logan
Clean, professional and quality work. Definitely recommend if you are in need of nail salon.
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March 2024 by carolyn Perry
I’m very disappointed in the service that I received. I had my nails done on 2/14/24. On 2/15/24 several of my nails started chipping. I was out of town and let the shop know about it on 2/19 when I returned. I went in and they fixed the nails. Today, 2 more of my nails has the color chipping off. I informed the shop and sent pictures and was told “that’s weird huh “. I tip well and expect good service.
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January 2024 by Talia Neff
They used to be so good, my manicure and pedicures would last 4 weeks. I just went on Monday, they started chipping by Wednesday and are now almost completely off by Sunday. Even one of my toes is off!! I’m so disappointed I waisted my money, especially as a stay at home mom, I have limited time and money and feels like I just threw $120 in the garbage.
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January 2024 by Shae Sampson
Jennie is always late with her appointments and when you ask how much longer or if you can reschedule, she catches an attitude. Communication is key ! If you're running late Than say that. Bad customer service skills. Looking for a new nail tech.
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January 2024 by Meagan Bonnet
Tried treating myself to a new set and the girl doing my nails was watching her phone while doing my nails. No proper nail prep or cuticles taken care of and she put the acrylic on soooooo thick. I asked for short nails but I wanted round short she did square, my nails looked like boxes she just didn’t even ask. I paid even though it was the worst set I’ve ever gotten and left before the polish dried and fixed them myself at home. Worst experience ever.
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December 2023 by Desiree Eagle
Horrible customer service. This is the fourth time I’ve came and they have canceled or tried to rescheduled my nail appt. First time I understood because she had surgery mind you I had set the appt before hand, I come in and she passes me to her sister okay that’s fine you had surgery I get it. Second time they try to reschedule me for a later time I advised them I work unable to make that time no one ever responded to me. Third time I texted to make a appt no one responded and this time I made my appt yesterday I confirmed a time between 930-10 they responded “sure you can”, this morning I text “on my way to appt” no response. I get there they ask how can they help I say I have an appt they said with anyone I said no I texted loan she said oh no you don’t have that is the shop phone so I show her my text and how they said between 930-10 she said we don’t have time you’d have to come back around 12. Like no notice no nothing poor customer service this is the fourth time I’ve tried to come in and get canceled on last min. Quality is nice but it’s not worth the hassle of going back and fourth. Not only that the other tech they tried to seat me with does not do nails well that are fat missed shaped she’s heavy on acrylic and loan had to adjust her work. I’m very annoyed
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December 2023 by Sonja Barrett
They are Awesome with extensive design techniques. I've been going here over a tear. I recommend making an appointment ahead of time to reduce wait time. Of course clients with appointments are always first.
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October 2023 by Shebbie Rutues-Jackson
I’ve been going to see Jennie for almost 2 years now, and she never fails me. They offer everything at this salon, including Freeform nail art, which is not found in a lot of shops these days.
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September 2023 by Paris c.
I personally was happy with my experience i got on and out quick and the nail tech even helped me to choose what was good and not i would go back!